JAMES DOME
Twin Falls
Summary
Resourceful and adaptable professional with over 20 years of leadership experience across hospitality, property management, and entrepreneurial ventures. Proven ability to manage teams, streamline operations, deliver exceptional customer service, and maintain high standards in fast-paced environments. Combines technical expertise, hands-on problem-solving, and a strong customer-focused approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
IHOP
10.2021 - Current
- Oversee full restaurant operations for a high-volume location
- Lead a staff of 30+, manage labor costs and inventory, implement training and service standards, and drive continuous improvements in guest satisfaction and team performance
Freelance Hospitality & Maintenance Professional
Various
11.2008 - 08.2021
- Worked seasonally across RV resorts and hospitality properties providing customer service, facility maintenance, groundskeeping, and guest relations
- Traveled with family, gaining diverse experience and cultural enrichment while supporting small business operations nationwide
Owner / Operator
Happy Fish LLC
03.2005 - 09.2018
- Founded and operated Idaho's premier aquarium maintenance and installation business
- Delivered custom aquatic environments for residential and commercial clients, managed business finances, staff scheduling, and long-term service contracts
Restaurant Front House Manager
Goodwood BBQ
09.2007 - 11.2008
- Founded and operated Idaho's premier aquarium maintenance and installation business
- Delivered custom aquatic environments for residential and commercial clients, managed business finances, staff scheduling, and long-term service contracts
Kitchen Manager / Lead Cook
Red Robin
03.2001 - 07.2003
- Led kitchen operations, coordinated food prep and production, managed inventory and ordering, and ensured compliance with food safety and sanitation standards
Education
Associate of Applied Science - Business Management
College of Western Idaho
05-2007
Skills
- Restaurant Leadership & Operations
- Customer Experience & Team Training
- Point-of-Sale & Service Technology
- Inventory, Budgeting & Financial Oversight
- Facility Maintenance & Repairs
- Scheduling & Staff Development
Certification
- ServSafe Certified
- Certified Cook
- EPA Compliance & Aquatic Environmental Safety
Timeline
General Manager
IHOP
10.2021 - Current
Freelance Hospitality & Maintenance Professional
Various
11.2008 - 08.2021
Restaurant Front House Manager
Goodwood BBQ
09.2007 - 11.2008
Owner / Operator
Happy Fish LLC
03.2005 - 09.2018
Kitchen Manager / Lead Cook
Red Robin
03.2001 - 07.2003
Associate of Applied Science - Business Management
College of Western Idaho
Similar Profiles
Idalia DomhoffIdalia Domhoff
Server at IHOPServer at IHOP
Xavier Davis-GrayXavier Davis-Gray
Dishwasher at IHOPDishwasher at IHOP
Logan EtheridgeLogan Etheridge
Cook Shift Leader at IHOPCook Shift Leader at IHOP