Summary
Overview
Work History
Education
Skills
Timeline
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James Madison

Jakarta

Summary

Almost 15 years tenure in multinational company, with solid background as Field Service Engineer. Successfully handled complex installations, maintenance, and repairs, ensuring minimal downtime and client satisfaction. Demonstrated technical troubleshooting and problem-solving skills to deliver consistent results.

Overview

14
14
years of professional experience

Work History

Field Service Engineer

Philips Indonesia Commercial
06.2016 - Current
  • Worked effectively in fast-paced environments.
  • Mentored junior engineers, providing guidance on best practices and troubleshooting techniques.
  • Implemented installation for new system with quality control measures that ensured compliance with industry standards and regulations.
  • been in program for the Local trainer supporting new National project

Network Engineer

Huawei Technologies Indonesia
05.2014 - 06.2016
  • Conducted troubleshooting and maintenance on microwave equipment, enhancing operational reliability.
  • Resolved technical issues by providing expert advice and guidance on microwave engineering principles.
  • installation of new server in Cyber building Jakarta

Transmission Engineer

Ericsson Indonesia
05.2012 - 04.2014
  • Designed and implemented transmission network solutions to enhance system performance.
  • Conducted troubleshooting of transmission equipment to ensure optimal functionality.
  • Collaborated with cross-functional teams to integrate new technologies into existing infrastructure.
  • Analyzed network data to identify areas for improvement and optimization.

Field Operation

XL Axiata
07.2011 - 05.2012
  • Collaborated with cross-functional teams to ensure network quality and stability
  • escalate community problem to the company and resolve the issue

Education

Bachelor of Science - Electro Telecommunication

IT Telkom
Bandung
01-2011

Skills

  • Remote support
  • Equipment installation
  • On-site support
  • Troubleshooting and repair
  • System diagnostics
  • Didactics skill

Timeline

Field Service Engineer

Philips Indonesia Commercial
06.2016 - Current

Network Engineer

Huawei Technologies Indonesia
05.2014 - 06.2016

Transmission Engineer

Ericsson Indonesia
05.2012 - 04.2014

Field Operation

XL Axiata
07.2011 - 05.2012

Bachelor of Science - Electro Telecommunication

IT Telkom

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James Madison