James Mills

• Performed routine maintenance on HVAC systems to extend equipment lifespan and reduce expensive repairs.
• Determined if more reasonable to go with new systems install, versus costly repairs on an outdated unit
• Performed troubleshooting on HVAC systems to determine root cause of issues
• Replaced bearings, pump seals and packing
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes

• Reviewed technical documentation to complete equipment maintenance and repair
• Discussed and recommended service options with customers and explained costs involved
• Followed safety procedures to avoid injuries in field
• Installed new equipment and explained operation and routine maintenance protocols to customers
• Attended workshops and team meetings to maximize technical knowledge
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
• Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs
• Researched and implemented new technologies and equipment
• Liaised with internal departments to optimize productivity and efficiency
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance
• Diagnosed and repaired problems with electrical and mechanical systems
• Managed maintenance activities, supervised staff, and inspected equipment
• Wrote and revised maintenance procedures
• Operated hand tools and power equipment according to company safety procedures
• Managed on-site and off-site installation, repair, maintenance, and test tasks
• Maintained company field response vehicle stocked with repair and replacement parts
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems
• Developed and implemented customized service plans to meet customer needs
• Responded quickly to emergency maintenance requests for timely on-call support
• Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service
• Established positive customer relationships by providing punctual, cost-effective solutions
• Checked, repaired and repacked survival equipment to meet specifications
• Tested systems, noting issues and completing preventive maintenance
• Worked with diverse types of weather and ground conditions

Performed troubleshooting on HVAC systems to determine root cause of issues If repairs were not reasonable bc of age of unit, I would show customers their options of new systems, and time frame of install as well as show them the financing options we had reserved Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work Repaired and replaced motors, bearings and belts Surveyed building layout and gathered materials before beginning repairs Filled out detailed work orders for each job completed Maintained temperatures in city facilities Evaluated status of refrigeration liquids for safety and compliance purposes Consulted with project management during group installations Traveled to job sites for both scheduled and emergency appointments Maintained boilers, hot water systems, gas heating equipment and food service equipment Closed out work orders after verifying completion with customers and reporting discrepancies discovered on jobsite Repaired and replaced heating and air conditioning systems for commercial customers Tested chemical levels in refrigerators and freezers to verify compliance with regulations Maintained and repaired industrial chillers Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality Worked overtime, holidays and weekends to accommodate company needs Monitored building environmental conditions Read blueprints, wiring diagrams, piping schematics and engineering specifications to diagnose and repair units Evaluated and tested laboratory fume hoods and biosafety cabinets Calibrated permanent and portable environmental monitoring equipment Supplied technical assistance to customers over phone using simple troubleshooting techniques Calibrated equipment to achieve maximum efficiency Programmed computerized energy management systems and verified proper functionality Reviewed technical documentation to complete equipment maintenance and repair Discussed and recommended service options with customers and explained costs involved Followed safety procedures to avoid injuries in field Installed new equipment and explained operation and routine maintenance protocols to customers Attended Training and Safety workshops and team meetings to maximize technical knowledge Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs Researched and implemented new technologies and equipment Liaised with internal departments to optimize productivity and efficiency Followed established procedures for inspection of belts, drives and motors, performing needed maintenance Diagnosed and repaired problems with electrical and mechanical systems Managed maintenance activities, supervised staff, and inspected equipment Wrote and revised maintenance procedures Operated hand tools and power equipment according to company safety procedures Managed on-site and off-site installation, repair, maintenance, and test tasks Maintained company field response vehicle stocked with repair and replacement parts valued over $36,000 Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems Developed and implemented customized service plans to meet customer needs Responded quickly to emergency maintenance requests for timely on-call support Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service Established positive customer relationships by providing punctual, cost-effective solutions Checked, repaired and repacked survival equipment to meet specifications Tested systems, noting issues and completing preventive maintenance Worked with diverse types of weather and ground conditions Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.