Jamie Duenas
Boise,ID
Summary
Detail-oriented professional with extensive experience in managing projects, analyzing data, and implementing strategies to enhance operational efficiency. Proven ability to exercise high judgment, manage multiple priorities, and work collaboratively with stakeholders. Skilled in identifying gaps, mitigating risks, and optimizing processes to improve overall performance and stakeholder satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Development Program Coordinator
Make-A-Wish
01.2018 - 06.2021
- Oversaw recruitment, training, and management of volunteers, ensuring effective engagement and support for program initiatives
- Developed and implemented strategic fundraising plans, increasing funding opportunities through targeted outreach and relationship building
- Created and managed donor materials, including design and copywriting, to enhance communication and engagement with donors
- Conducted prospect research and analysis, leading to more targeted and successful fundraising efforts
- Maintained accurate and up-to-date donor and sponsor records, improving data integrity and stewardship
- Collaborated with external vendors to secure in-kind donations, expanding organizational resources and support
- Analyzed donor trends and provided insights for strategic decision-making to optimize fundraising efforts.
Case Specialist
ABA & VB Group
02.2017 - 01.2018
- Applied evidence-based practices to develop and implement individualized treatment plans, addressing clients' specific needs and goals
- Collected and analyzed session data to monitor client progress, ensuring accurate and comprehensive reporting
- Identified and addressed obstacles to client progress, working with interdisciplinary teams to implement effective solutions
- Maintained detailed and accurate treatment logs, ensuring compliance with documentation standards and regulatory requirements
- Provided exceptional customer service, building strong client relationships and fostering trust and accountability
- Developed and delivered reports on client progress and treatment outcomes, aiding in the evaluation of program effectiveness.
Program Director
Poway Ice
06.2016 - 02.2017
- Managed and optimized figure skating programs, including curriculum development and performance evaluations
- Designed and implemented customized training programs, addressing the specific needs of individual students and improving program outcomes
- Coordinated scheduling and logistical arrangements, ensuring efficient program operations and adherence to timelines
- Cultivated strong relationships with clients through regular communication, feedback, and progress updates
- Conducted evaluations of coaches and teachers, implementing continuous improvement strategies to enhance instructional effectiveness
- Fostered a collaborative and supportive environment, balancing rigorous performance standards with compassionate student care.
Performance Coordinator
Feld Entertainment
10.2011 - 06.2016
- Directed a team of over 50 employees, ensuring high performance standards and effective team coordination
- Managed budgeting and planning for internal events, overseeing successful execution and alignment with organizational goals
- Acted as a principal performer and PR representative, engaging in promotional activities to enhance company visibility
- Facilitated clear and efficient communication between employees and management, improving teamwork and operational efficiency
- Monitored and maintained the integrity of choreography and performance standards, documenting progress and implementing improvements
- Developed and executed strategic plans for internal events, ensuring successful implementation and achieving desired outcomes.
Education
Master's Degree - Human Relations and Business
Amberton University
Garland, TX06.2019
Bachelor's Degree - Psychology
Southern New Hampshire University
Manchester, NH04.2018
Skills
- Strong problem-solving and analytical skills
- Effective collaboration and team-building abilities
- Experience in strategic planning and execution
- Data Analysis & Reporting (experience with maintaining records and analyzing data)
Certification
- Operations Management
- Ethics: Decision Making
- Executive Leadership
- Cultural Communication
- Public Relations
- Negotiation Skills
Affiliations
- Cathedral of the Rockies - Volunteer
- Wesleyan Education Center - Volunteer
- Animal Friends Connection - Adoption Coordinator
- 3D Prints For Vets - Volunteer
- Make-A-Wish - Wish Granting Volunteer
References
References available upon request.
Timeline
Development Program Coordinator
Make-A-Wish
01.2018 - 06.2021
Case Specialist
ABA & VB Group
02.2017 - 01.2018
Program Director
Poway Ice
06.2016 - 02.2017
Performance Coordinator
Feld Entertainment
10.2011 - 06.2016
Master's Degree - Human Relations and Business
Amberton University
Bachelor's Degree - Psychology
Southern New Hampshire University
- Operations Management
- Ethics: Decision Making
- Executive Leadership
- Cultural Communication
- Public Relations
- Negotiation Skills
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