Jamie Merrill
Pocatello
Summary
Dedicated, focused excel in prioritizing, completing multiple tasks simultaneously. Specialize in administrative support in a busy office. Professional and organized.
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Operations Manager
JK Merrill and Sons Inc.
05.2016 - 11.2022
- HR Duties
- Bid state and federal jobs
- Reports and Correspondence daily to customers
- Managed day to day operations.
- Quick books and record keeping
- Identified and resolved unauthorized, unsafe, or ineffective practices. Ensured a safe working environment and preventing accidents and injuries.
- Part 46 MSHA Training for new hires.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Insurance Broker
Blue Cross of Idaho District Office
01.2000 - 01.2010
- Small and Individual Group Plans
- Claims
- Small group eligibility administrator
Education
High School Diploma -
Pocatello Senior High School
Pocatello, IDSkills
- Performance monitoring
- Health and safety compliance
- Performance reporting
- Incidents management
- Quickbooks and Payroll
Timeline
Operations Manager
JK Merrill and Sons Inc.
05.2016 - 11.2022
Insurance Broker
Blue Cross of Idaho District Office
01.2000 - 01.2010
High School Diploma -
Pocatello Senior High School
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