Jamie Rouse
Boise
Summary
Dynamic manager with a proven track record at Jakers Bar and Grill, excelling in customer service and team leadership. Enhanced operational efficiency through innovative marketing strategies and staff training. Skilled in conflict resolution and time management, fostering a productive environment that drives guest satisfaction and employee engagement.
Overview
2026
2026
years of professional experience
Work History
Manager/Bartender/Marketing
Jakers Bar and Grill
07.2018 - Current
- Opening the Building and ensuring all things are in order for the Day and night shift team members
- Serving Guest Food and beverages.
- Making cocktails.
- Assisted in developing and implementing operational procedures to enhance team efficiency.
- Supported daily administrative tasks, ensuring smooth workflow and communication among team members.
- Online Marketing through social media
- In person marketing
- Participated in training sessions to enhance skills and knowledge of company systems and tools.
- Managed and motivated employees to be productive and engaged in work.
- Provided input on project planning, contributing ideas for continuous improvement initiatives.
Server
Kimono Japanese Restaurant
2013 - 2015
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed dining area to ensure cleanliness and organization, enhancing overall guest experience.
- Collaborated with kitchen staff to coordinate timely food delivery and special requests for guests.
- Implemented efficient table turnover strategies, improving service speed during peak hours.
Head Bartender/Manager
Terrible Terry's Bar
2008 - 2011
- Prepared and served a diverse range of cocktails, ensuring high standards of quality and presentation.
- Managed bar inventory, conducting regular stock checks to minimize waste and ensure availability of ingredients.
- Trained new bartenders on cocktail recipes, customer service techniques, and operational procedures.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
General Studies
Benicia High School
Benicia, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Task delegation
- Shift scheduling
- Conflict resolution
- Marketing
Timeline
Manager/Bartender/Marketing
Jakers Bar and Grill
07.2018 - Current
Server
Kimono Japanese Restaurant
2013 - 2015
Head Bartender/Manager
Terrible Terry's Bar
2008 - 2011
General Studies
Benicia High School
Similar Profiles
Isaiah BartlettIsaiah Bartlett
Server at Jakers Bar and GrillServer at Jakers Bar and Grill
Rikki TriggRikki Trigg
Bartender/Restaurant Server/Assistant Manager at Jakers Bar And GrillBartender/Restaurant Server/Assistant Manager at Jakers Bar And Grill
Elle ReidElle Reid
Fine Dining Server at Jakers Bar and GrillFine Dining Server at Jakers Bar and Grill
Jonathan RendonJonathan Rendon
Server Assistant at Coa Del MarServer Assistant at Coa Del Mar
Saber W. AndrewsSaber W. Andrews
Supervisor at ClarvidaSupervisor at Clarvida