20+ years Benefits leadership, management and administration experience; 10+ years global benefit management experience
Overview
37
37
years of professional experience
1
1
Certification
Work History
Global Total Rewards Benefits Manager
Lamb Weston, Inc.
10.2020 - Current
Develop and implement global employee benefits programs enhancing overall employee satisfaction and retention in the US, APAC, LATAM and North America regions for 10,000+ team members
Manage self-insured US health plans with a $65M annual plan spend
Lead cross-functional teams to streamline benefits enrollment processes, improving efficiency and accuracy
Lead and implement multiple RFP vendor changes to source better pricing, delivery and performance guarantees
Oversee plan administration and compliance for medical/rx, dental, vision, life and AD&D, spending accounts (FSA/HRA/HSA), hospital indemnity, accident, and critical illness voluntary plans
Analyze benefit trends and costs, providing strategic recommendations to senior management for annual reviews and budget optimization
Collaborate with external vendors to negotiate benefit packages, ensuring competitive offerings for employees.
Manage employee communications regarding benefits changes, fostering transparency and understanding of new changes and options available
Develop training resources for HR staff on benefits administration policies and compliance requirements.
Spearhead initiatives to promote health and wellness programs, contributing to a healthier workplace culture
Evaluate current benefit plans against industry benchmarks, driving improvements that align with organizational goals
Conduct regular audits of benefit plans to identify discrepancies and maintain accuracy in records
Manage relationships with external vendors such as insurers, claims administrators and brokers, fostering strong partnerships in support of company objectives
Ensured compliance with all federal, state, and local regulations governing employee benefits and retirement programs
Improve benefits communication, resulting in increased employee understanding and participation
Develop and execute annual open enrollment events, ensuring timely updates to employee benefits elections
National Benefits Manager
Employers Resource Management Company
01.2015 - 10.2020
Hands on benefits administration for a multi-national PEO (800+ clients, with 8,000+ lives)
Coordination of eligibility and contributions for 300+ client benefit plans and 22 internal benefit plan offerings
Plan Sponsor and fiduciary of self-funded and fully insured health and welfare plans
Oversee administration of medical, dental, vision, basic group life & AD&D, supplemental life, FSA, HRA, accident, hospital indemnity, STD and LTD plans, voluntary ancillary plans and services including EAP, wellness programs, critical illness, cancer
Manage Retirement plan - Plan Trustee, overseeing 401(k) plan with safe harbor and matching contributions
Vendor/carrier/broker management, prepare annual renewals analysis and proposals, COBRA administration, new hire and annual open enrollments, qualifying life events, non-discrimination testing, maintaining plan documents, Form 5500, other required filings and special required notices
Provide compliance and subject matter expertise regarding federal and state laws governing health & welfare plans, regulatory mandates under ERISA, IRC Section 125 Cafeteria plans, FMLA, state paid leaves, HIPAA (both as a Covered Entity and Business Associate), HITECH, GINA, S-CHIP, USERRA, ADAA, and the Affordable Care Act (ACA)
Director of Total Rewards
WesleyLife Retirement Services
01.2013 - 01.2015
Oversee overall Total Rewards experience for a non-profit organization of team leaders, Nurses, LPNs, CNAs and service associates across 7 key locations within the state of Iowa
Manage and deliver health and welfare benefits plans, executive programs, 401(k), 457(b), safe harbor administration and cross-testing, and wellness programs
Administer annual open enrollment, new hire enrollment, billing reconciliations, vendor relationships, compensation annual salary surveys, voluntary programs
Provide compliance and subject matter expertise regarding federal and state laws governing health and welfare plans including FMLA, Section 125 plans, ERISA, HIPAA, HITECH, COBRA, GINA, SCHIP, USERRA, ADAA, and the Affordable Care Act
Developed a total rewards program including online discounts, incentive programs, and well time away to complement the company's wellness program and company strategy
Human Resources Administrator and Benefits Manager
DST Systems, Inc
01.2003 - 01.2012
Manage and engage staff overseeing the Health and Welfare benefit administration to 8,700 Associates (17,000 members)
Corporate support to field human resources representatives located within the DST enterprise including 16 affiliate companies worldwide on DST benefit plans
Maintain benefit carrier and broker relationships, with annual design review and benefit plan renewals
Benefits Manager
Sprint Corporation
01.1989 - 01.2003
Responsibilities
Provide corporate benefits administration and total rewards programs across Sprint companies; during tenure - 83,000 employees, 33 local union contracts
Provide strategic and administrative direction and oversight to 25 exempt/non-exempt; and 2 supervisors
Manage annual benefits budget of 1.2 million
Manage Benefit Services Call Center - team of 27
Disability Management Group - Centralized/Managed 2,400 cases per month
Defined Benefit Pension 403(b) & Defined Contribution 401(k) - Manager/Administrator
TRASOP/ESPP/COBRA/Voluntary benefits
Project leader of key projects including:
Centralize and close 4 U.S. regional benefit departments into one seamless benefits call center (union & non-union)
Centralize COBRA administration (in-house)
Centralize Disability Management Group (in-house)
Negotiate/bring 7 local union contracts into preferred cafeteria benefits offerings
Education
Certification - Certified Benefits Professional (CBP)
World at Work
BBA - Business Management/Marketing
Northwood University
Midland, MI
Diploma - undefined
Midland High School
Skills
Leader/facilitator/coach in Benefits Administration, Employee Relations Law and Compliance
Microsoft Office Products - Word, Excel, Powerpoint, Outlook; iSO technology
Communications - visual, written and verbal; enrollment materials, appeals determinations, negotiations, presentations