Summary
Overview
Work History
Skills
Timeline
Generic

Jane Martinez

2905 N Maywood Ave

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Seasonal Site Manager

Highland Ranch
05.2025 - 10.2025
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.


Jon Leonardo (Owner) - 6176862848

Full Service Server

The Counter
08.2023 - 05.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
  • Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers


Felix Carillo (General Manager) - 9497015093

Courtney Bardy (Manager) - 6573519696

Creative Consultant

Design Driven
05.2022 - Current
  • Developed concepts for a variety of projects, including company events, print collateral, and digital marketing campaigns
  • Collaborated with teams across the company to ensure seamless consistency across all channels
  • Managed the creative process from concept to completion, ensuring all projects were delivered on time and within budget
  • Worked alongside superior planning events, leading creative and technical execution


Aaron Martinez (Owner) - 9495255332

Creative Consultant

Golden Seed
01.2022 - 09.2023
  • Oversaw technical production and implementation of online creatives.
  • Contracted local companies for investor related events
  • Produced concept plans for high-profile investor events.
  • Developed creative themes for events and created related activities to engage attendees.


Aaron Martinez (Head Consultant) - 9495255332

Investment Packaging

Golden Seed
03.2020 - 09.2023
  • Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
  • Developed requirements and standards for packaging, procurement and delivery.
  • Created labels and packaging using label making software and label machines.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Demonstrated knowledge of industry best practices regarding labeling and packaging.

Server/Jack of All Trades

East Borough
02.2018 - 10.2021
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.


John Cao (Owner) - 6192031210

Skills

  • Guest Engagement
  • Table Setting
  • Hospitality service expertise
  • Guest Relations Management
  • Quality Control
  • Point of sale (POS) system operations
  • Upselling techniques
  • Server training

Timeline

Seasonal Site Manager

Highland Ranch
05.2025 - 10.2025

Full Service Server

The Counter
08.2023 - 05.2025

Creative Consultant

Design Driven
05.2022 - Current

Creative Consultant

Golden Seed
01.2022 - 09.2023

Investment Packaging

Golden Seed
03.2020 - 09.2023

Server/Jack of All Trades

East Borough
02.2018 - 10.2021
Jane Martinez