Janette Chiles

Boise

• Prepared and presented breakfast items, ensuring freshness and quality.
• Maintained cleanliness and organization of dining area, enhancing guest experience.
• Assisted guests with dietary preferences, providing personalized service.
• Set up breakfast buffet daily, adhering to health and safety standards.
• Implemented sanitation protocols consistently, promoting a safe dining environment.
• Monitored food inventory levels, reporting shortages to management promptly.
• Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
• Handled high-pressure situations calmly while multitasking effectively during peak service times.
• Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.

• Supervised daily operations, ensuring adherence to company standards and policies.
• Trained and mentored team members on customer service best practices and operational procedures.
• Managed inventory control processes, maintaining optimal stock levels and minimizing waste.
• Implemented scheduling adjustments to improve staff efficiency during peak hours.
• Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
• Exercised rigorous guest-first fundamentals.
• Handled cash register operations accurately, ensuring all transactions were processed correctly while adhering to company policies.
• Implemented visual merchandising standards to create a visually appealing shopping environment that attracted customers.
• Increased sales with effective merchandise displays, promotions, and upselling techniques.
• Streamlined store operations by efficiently delegating tasks to team members and managing schedules.
• Enhanced customer satisfaction by providing exceptional service and resolving conflicts swiftly.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.

• Prepared high-quality beverages according to established recipes and standards.
• Ensured cleanliness and organization of workstations and customer areas.
• Maintained inventory levels, restocked supplies, and minimized waste.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Maintained clean and organized workspace, ensuring welcoming environment for customers.