Jarell Lucas
Meridian
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
3
3
years of professional experience
Work History
Medical Device Warehouse Associate
Stryker
01.2024 - Current
- Enhanced warehouse efficiency through collaborative efforts with team members, streamlining inventory management processes.
- Ensured accuracy and timely delivery of sales representatives' requests for medical cases by practicing effective communication and coordination.
- Established and maintained dependable relationships with other Stryker hubs, ensuring seamless support for sales representatives during medical procedures.
- Deepened product knowledge by actively participating in tray checking and resetting at hospitals, as well as conducting ongoing research using platforms like Highspot and VuMedi.
- Earned trust and built strong working relationships with sales representatives and warehouse teammates by consistently exceeding expectations and readily offering assistance.
Bio-Hacking Technician (BHT)
Upgrade Labs
07.2023 - 11.2023
- Give facility sales tour catered to their specific interests and goals to better health and wellness.
- Used previous and newly developed sales skills to close lead on membership sales.
- Organized work to meet demanding production goals.
- Maintained quality assurance and seek customer satisfaction.
- Work Leads and cold call to help individuals understand how our technology can be useful for their personal wellness goals.
- Help build service programs to maximize time efficiency and effectiveness for our customers.
Lead Technician
Ultra Clean Restoration
06.2022 - 03.2023
- Mentored junior technicians in effectively riding of water damage in commercial and residential properties
- Monitored and enforced safety measures to mitigate hazards.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Fostered meaningful relationships with customers.
- Inspected potential customers property of damage and use sales tactics and procedures to close high ticket jobs.
Dispatcher/Delivery Driver
Chick-fil-A
11.2021 - 06.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Managed conflict resolutions with customers, drivers and others to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Analyzed customer feedback and provided solutions to improve customer service.
Education
No Degree - Bachelors of Innovation
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Rocky Mountain High School
Meridian, ID06.2021
Skills
- Work Planning and Prioritization
- Customer Service
- Sales Consultation
- Communication
- Result Driven
- Effective Team Work
Accomplishments
- Closed $90k worth of jobs for restoration company.
- Top 3 Nationally Ranked Track & Field athlete in College and Highschool.
- Peak Performer Award- College award for outstanding performance in conference championship, displaying achievement under-pressure.
- Track and Field Team Captain.
- Won Coach of the year award (Cole Valley Highschool)
References
-Jake Pele (Senior UE Rep)
-Mitch Skaggs (Operations Team Lead)
-Josh Hayley (JR Rep)
Timeline
Medical Device Warehouse Associate
Stryker
01.2024 - Current
Bio-Hacking Technician (BHT)
Upgrade Labs
07.2023 - 11.2023
Lead Technician
Ultra Clean Restoration
06.2022 - 03.2023
Dispatcher/Delivery Driver
Chick-fil-A
11.2021 - 06.2022
No Degree - Bachelors of Innovation
University of Colorado At Colorado Springs
High School Diploma -
Rocky Mountain High School
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