Jaren Rubin
Hayden
Summary
Sales professional committed to delivering high standards and achieving results. Adept at identifying customer needs and providing tailored support to drive product satisfaction and loyalty. Known for fostering strong team collaboration and adapting to dynamic environments. Skilled in problem-solving and effective communication to meet and exceed targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Support Sales Representative
Western States Equipment Company
06.2022 - Current
- Increased product support sales by developing and maintaining strong relationships with clients.
- Implemented strategic upselling techniques when appropriate, maximizing revenue potential from existing accounts.
- Provided ongoing support to clients, addressing concerns and troubleshooting issues as needed.
- Conducted product demonstrations and presentations, showcasing features and benefits to prospective clients.
- Participated in industry trade shows and events, promoting the company''s products and generating new leads.
- Negotiated contracts and pricing structures, securing profitable deals for the company.
Field Lube Technician
Western States Equipment Company
10.2017 - 06.2022
- Performed oil changes to maintain optimal engine performance.
- Inspected vehicles for fluid levels and leaks, ensuring efficient operation.
- Improved vehicle longevity by conducting thorough lubrication services.
- Checked and replaced air filters, enhancing vehicle performance.
- Assisted with minor repairs to support lead mechanics.
- Provided excellent customer service, explaining services to customers.
Road Crew Member
Post Falls Highway District
05.2017 - 10.2017
- Adapted to various weather conditions and adjusted work tasks accordingly to ensure the safety of fellow crew members and motorists.
- Improved road safety by efficiently executing maintenance tasks such as pothole filling, debris removal, and pavement painting.
- Operated range of heavy equipment on regular basis with advanced skill.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
Parts Delivery Driver
Western States Equipment Company
04.2016 - 05.2017
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
Building Maintenance Manager
Parkwood Business Properties
03.2013 - 04.2016
- Handled complex troubleshooting scenarios involving electrical systems, plumbing infrastructure, and structural concerns .
- Overhauled HVAC systems for improved indoor air quality and reduced utility costs.
- Managed a team of technicians, ensuring their consistent training, development, and adherence to safety protocols.
- Maintained accurate records of all maintenance activities, permits, warranties, and inspections for easy reference and reporting purposes.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
Education
High School Diploma -
Lakeland Senior High School
Rathdrum, ID06-2010
Skills
- Client relationship building
- Hardware troubleshooting
- Competitor analysis
- Up-selling strategies
- Software troubleshooting
- Customer engagement
- Sales presentations
- Teamwork and collaboration
- Problem-solving
- Relationship building
Certification
- PSSR Excellence
- 4 Pillars of the Sales Professional (twice)
- Equipment Management Specialist
Timeline
Product Support Sales Representative
Western States Equipment Company
06.2022 - Current
Field Lube Technician
Western States Equipment Company
10.2017 - 06.2022
Road Crew Member
Post Falls Highway District
05.2017 - 10.2017
Parts Delivery Driver
Western States Equipment Company
04.2016 - 05.2017
Building Maintenance Manager
Parkwood Business Properties
03.2013 - 04.2016
- PSSR Excellence
- 4 Pillars of the Sales Professional (twice)
- Equipment Management Specialist
High School Diploma -
Lakeland Senior High School
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