Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasara Guzman

Burley

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Wingers. Proven ability to enhance guest engagement and streamline operations through effective training and process improvements. Adept in cash handling and maintaining cleanliness standards, ensuring a positive dining experience and high customer satisfaction.

Overview

2
2
years of professional experience

Work History

Server

Wingers
03.2025 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in training new staff on menu items and service protocols to enhance team performance.
  • Managed accurate order taking and timely delivery of food and beverages to tables.
  • Collaborated with kitchen staff to ensure seamless communication and efficient service flow.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Handled cash transactions efficiently, ensuring accuracy in processing payments and providing change.
  • Resolved customer complaints promptly, enhancing guest satisfaction and retention rates.

Team Leader

Taco Bell
11.2023 - Current
  • Led team meetings to enhance communication and align project objectives.
  • Facilitated training sessions for new team members, improving onboarding efficiency.
  • Monitored daily operations to ensure adherence to company policies and procedures.
  • Developed and implemented process improvements that increased workflow efficiency.
  • Resolved team conflicts by fostering a positive and collaborative work environment.

Cashier

Burger King
07.2023 - 10.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers by providing product information and resolving inquiries.
  • Maintained accurate cash drawer and balanced at the end of each shift.
  • Implemented effective upselling techniques to enhance customer experience.

Education

College of Southern Idaho
Burley, ID
01.2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Cleanliness standards
  • Allergy awareness

Timeline

Server

Wingers
03.2025 - Current

Team Leader

Taco Bell
11.2023 - Current

Cashier

Burger King
07.2023 - 10.2023

College of Southern Idaho

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Jasara Guzman