Jasmine Bennett
Coeur D'Alene,ID
Summary
Talented sales/service professional effective at multitasking and reaching sales targets set forth by both companies and clients.
Excellent communication and time management skills.
Successful in building loyalty and long-term relationships to provided retention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Licensed Territory Representative
Liberty Mutual/Safeco
01.2020 - Current
- Negotiated contracts skillfully on behalf of the company to secure favorable terms that benefited both parties involved.
- Conducted regular sales meetings, presenting updates on performance metrics and discussing improvement strategies.
- Implemented effective time management strategies, balancing client visits with administrative tasks to maximize productivity.
- Provided one-on-one coaching sessions for employees seeking additional guidance or support in specific areas of responsibility.
- Developed customized job aids for various roles, simplifying complex tasks and supporting long-term success.
- Implemented continuous improvement initiatives within the training program, ensuring alignment with industry best practices.
Customer Claims Associate
Liberty Mutual Insurance
05.2019 - 01.2020
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
Sales Supervisor
Qualfon
04.2017 - 04.2019
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Agent
Qualfon
07.2015 - 04.2017
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Supported fellow team members during peak times or absences, maintaining seamless operations within the department.
- Streamlined internal processes for improved efficiency, leading to a more organized work environment.
- Surpassed monthly quota consistently by utilizing persuasive pitch delivery and rapport-building skills.
Peer Tutor
Trio Student Support Services
01.2015 - 05.2015
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Promoted development of good study habits and learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
Education
Bachelor of Science - Psychology/Business
University of Idaho
1808 N 3rd St, Coeur D' Alene, ID 83814-340705.2015
Associate of Science - General Studies
North Idaho College
1000 W. Garden Ave. Coeur D\' Alene, ID 8381401.2013
Certification
- Property and Casualty License - Idaho Department of Insurance.
- Six Sigma Green Belt
Timeline
Senior Licensed Territory Representative
Liberty Mutual/Safeco
01.2020 - Current
Customer Claims Associate
Liberty Mutual Insurance
05.2019 - 01.2020
Sales Supervisor
Qualfon
04.2017 - 04.2019
Sales Agent
Qualfon
07.2015 - 04.2017
Peer Tutor
Trio Student Support Services
01.2015 - 05.2015
Bachelor of Science - Psychology/Business
University of Idaho
Associate of Science - General Studies
North Idaho College
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