jason dunbar
Bremerton
Summary
Skilled HVAC Technician with a track record of diagnosing and resolving complex system issues, enhancing customer satisfaction at Dana's Heating & Cooling. Expert in technical troubleshooting and effective communication, I significantly improved first-time fix rates. My proactive maintenance strategies reduced equipment downtime, demonstrating a strong blend of technical acumen and customer service excellence.
Overview
4
4
years of professional experience
Work History
HVAC Technician
Dana's Heating & Cooling
01.2025 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Service Technician
Mr Appliance
10.2024 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Service Technician
Automatic Ice Llc
03.2021 - 08.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
High School Diploma -
Emmett High School
Emmett, ID05.1998
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Refrigeration system evacuation
- Equipment installation
- Valid state driver's license
- EPA regulations
- Diagnostic techniques
Timeline
HVAC Technician
Dana's Heating & Cooling
01.2025 - Current
Service Technician
Mr Appliance
10.2024 - 12.2024
Service Technician
Automatic Ice Llc
03.2021 - 08.2024
High School Diploma -
Emmett High School
Similar Profiles
KELLY FERAKELLY FERA
Billing Specialist at Air Star Heating & Cooling IncBilling Specialist at Air Star Heating & Cooling Inc
PATTRICK SHEPHERDPATTRICK SHEPHERD
Field Service Technician at Capital Heating & CoolingField Service Technician at Capital Heating & Cooling
Rolando J. JaimeRolando J. Jaime
Sales Representative/Operations Manager at Air 1st Heating And Cooling, LLC.Sales Representative/Operations Manager at Air 1st Heating And Cooling, LLC.