Jason Lee Watson
boise
Summary
Dynamic Comfort Advisor with expertise in HVAC system assessments and consultative sales. Proven ability to build strong client relationships and deliver tailored energy-efficient solutions that enhance customer satisfaction.
Overview
23
23
years of professional experience
Work History
comfort advisor
Arctic Air Heating & Cooling
Caldwell
10.2025 - 06.2026
- Conducted comprehensive assessments of HVAC systems for optimal performance.
- Educated clients on energy-efficient heating and cooling solutions.
- Prepared detailed proposals outlining system recommendations and costs.
- Collaborated with installation teams to ensure proper equipment setup.
- Responded promptly to customer inquiries regarding service options.
- Developed strong relationships with clients through effective communication.
- Analyzed customer needs to provide tailored comfort solutions.
- Provided estimates for repair work or installation jobs prior to commencement of work.
- Scheduled appointments and met with potential clients in homes, listened to needs, answered questions and pinpointed best solutions through consultative sales approach.
- Compiled list of equipment and materials for customer installation projects and delivered and picked up temporary heating or cooling equipment.
- Recommended additional services such as air purification or dehumidification solutions.
- Completed necessary paperwork to include agreements, financial documents, heat gain and loss calculations, installation notes and rebate forms.
- Conducted in-home consultations to diagnose customer needs and present comfort solutions.
- Owned customer project from sales presentation through equipment installation and follow-up visits and calls to verify full satisfaction.
- Explained how different types of insulation can reduce energy costs for homeowners.
- Reviewed blueprints and plans to identify potential problems before installation begins.
- Built customer rapport to sell right products and services to confident and informed buyers and negotiated and closed sales.
- Coordinated with other contractors when necessary to complete a job efficiently.
- Demonstrated how zoning systems can be used to regulate temperatures in multiple rooms simultaneously.
- Created accurate, clear and complete sales proposals for easy communication to installation and billing teams.
- Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
- Inspected residential air ducts for signs of wear or damage.
- Assisted customers in selecting proper HVAC systems based on budget, lifestyle, and home size.
- Ensured that all safety protocols were followed during each service call.
- Provided customers with detailed information on the benefits of energy efficient systems and products.
- Generated sales via networking events and home shows, fostering growth of current industry knowledge while connecting with potential clients.
- Installed new HVAC equipment according to manufacturer specifications and local building codes.
- Researched available rebates from utility companies that could help offset costs for customers.
- Developed and maintained relationships with existing customers through follow up visits and phone calls.
- Mastered product and service offerings and patiently educated customers on HVAC solutions and multiple product options, warranties, pricing and financial options.
- Welcomed incoming sales inquiries with genuine interest and appreciation and generated excitement among potential customers about company's products and services.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Met with store managers to discuss product needs, accomplish sales goals, and facilitate sales growth.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Negotiated and closed deals with minimal oversight.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Cross-sold additional products and services to purchasing customers.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Streamlined operational efficiencies by tracking quarterly and annual sales metrics.
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
- Initiated and monitored strategies for retaining and servicing accounts to maintain consistent revenue streams.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
- Implemented sales plans for advertising by identifying and calling on prospects.
- Participated in training sessions to improve product knowledge and sales techniques.
Comfort Advisor
Diamond Heating And Cooling
Boise
03.2020 - 10.2025
- Consulted with clients to identify heating and cooling needs.
- Recommended appropriate HVAC solutions based on customer requirements.
- Provided detailed product knowledge to educate customers effectively.
- Conducted in-home assessments to evaluate system efficiency and comfort levels.
- Collaborated with installation teams to ensure seamless service delivery.
- Managed customer inquiries and resolved issues promptly and professionally.
- Followed up with clients post-installation to ensure satisfaction and address concerns.
- Maintained accurate records of client interactions and service recommendations.
- Assisted customers in selecting proper HVAC systems based on budget, lifestyle, and home size.
- Provided estimates for repair work or installation jobs prior to commencement of work.
- Created accurate, clear and complete sales proposals for easy communication to installation and billing teams.
- Coordinated with other contractors when necessary to complete a job efficiently.
- Built customer rapport to sell right products and services to confident and informed buyers and negotiated and closed sales.
- Researched available rebates from utility companies that could help offset costs for customers.
- Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
- Conducted in-home consultations to diagnose customer needs and present comfort solutions.
- Generated sales via networking events and home shows, fostering growth of current industry knowledge while connecting with potential clients.
- Scheduled appointments and met with potential clients in homes, listened to needs, answered questions and pinpointed best solutions through consultative sales approach.
- Finalized required paperwork including agreements and financial documents for transactions. to include agreements, financial documents, heat gain and loss calculations, installation notes and rebate forms.
- Created sales proposals for prospective clients, outlining the proposed system installation or replacement.
- Inspected residential air ducts for signs of wear or damage.
- Demonstrated how zoning systems can be used to regulate temperatures in multiple rooms simultaneously.
- Identified and documented necessary equipment and materials for customer installation projects. and delivered and picked up temporary heating or cooling equipment.
- Owned customer project from sales presentation through equipment installation and follow-up visits and calls to verify full satisfaction.
- Recommended additional services such as air purification or dehumidification solutions.
- Welcomed incoming sales inquiries with genuine interest and appreciation and generated excitement among potential customers about company's products and services.
- Explained how different types of insulation can reduce energy costs for homeowners.
- Mastered product and service offerings and patiently educated customers on HVAC solutions and multiple product options, warranties, pricing and financial options.
- Developed and maintained relationships with existing customers through follow up visits and phone calls.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Networked to build client base and promote products to new and existing clients.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Met with store managers to discuss product needs, accomplish sales goals, and facilitate sales growth.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Negotiated and closed deals with minimal oversight.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Cross-sold additional products and services to purchasing customers.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Scheduled and attended weekly appointments with clients.
- Streamlined operational efficiencies by tracking quarterly and annual sales metrics.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Planned and followed through with inventory management for each store.
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
- Initiated and monitored strategies for retaining and servicing accounts to maintain consistent revenue streams.
- Grew annual business sales with strategic networking and marketing initiatives.
- Implemented sales plans for advertising by identifying and calling on prospects.
- Participated in training sessions to improve product knowledge and sales techniques.
owner/operator
ACL Painting
Boise
04.2003 - 03.2020
- Managed daily operations of painting projects and customer interactions.
- Coordinated schedules and logistics for multiple painting crews and tasks.
- Supervised staff training on safety protocols and painting techniques.
- Oversaw inventory management of paint supplies and equipment.
- Developed customer relationships through effective communication and service.
- Ensured quality control by inspecting work sites and finished projects.
- Created project estimates based on customer requirements and materials needed.
- Implemented efficient work processes to enhance team productivity and workflow.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Created marketing strategies to drive revenue and increase brand visibility.
- Established pricing models that balanced competitiveness with profitability goals.
- Followed safety protocols diligently to ensure workplace safety and driving laws to maximize road and personnel safety.
- Identified potential risks associated with operations in order to minimize liabilities.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Resolved conflicts between employees in a professional manner.
- Conducted market research to identify new business opportunities.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Performed thorough vehicle inspections before and after trips to ensure reliability before and after every trip and performed minor repairs to keep truck functional.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Education
High School Diploma -
CCLC
Boise, ID05-1992
Skills
- Comfort solutions
- Comfort assessment
- System assessment
- Consultative sales
- Sales strategies
- Closing sales
- Service agreements
- Field consultations
- Client assessments
- Client development
- Client engagement
- Customer relationship management
- Customer engagement
- Product and service knowledge
- Time management
- Team collaboration
- Interpersonal communication
- Relationship building
- Problem-solving aptitude
- Communication skills
Timeline
comfort advisor
Arctic Air Heating & Cooling
10.2025 - 06.2026
Comfort Advisor
Diamond Heating And Cooling
03.2020 - 10.2025
owner/operator
ACL Painting
04.2003 - 03.2020
High School Diploma -
CCLC