Jayleigh Johnson
Twin Falls
Summary
Ability to establish strong customer relationships and effectively identify customer needs. Proven track record of meeting and exceeding sales objectives. Adapts well to multi-tasked, fast paced work environments. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
T-Mobile
Twin Falls, ID
12.2025 - Current
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Educated customers on product features, driving informed purchasing decisions.
- Assisted in inventory management, ensuring optimal stock levels and organization.
- Collaborated with team members to achieve sales targets and enhance store performance.
Sales Representative
Zagg Inc.
Twin Falls, ID
06.2025 - 11.2026
- Implemented effective sales strategies that resulted in a XX% increase in overall revenue
- Identified upselling opportunities within existing accounts, resulting in a XX% increase in average deal size
Verizon Wireless Sales Representative
Victra - Verizon Wireless Premium Retailer
Gooding, ID
03.2024 - 02.2025
- Consistently exceeded monthly sales targets by through effective phone sales techniques and persuasive communication skills
- Built and maintained a strong customer base by providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction
- Implemented proactive outbound calling strategies to generate new leads and expand the customer base
Shift Leader
Maverik Adventure Stop
Wendell, ID
06.2023 - 03.2024
- Oversaw daily operations of a high-volume food service establishment, ensuring efficient and smooth workflow
- Managed a team of 5 staff members, providing training, guidance, and performance evaluations
- Analyzed sales data trends to identify popular menu items or potential upselling opportunities; adjusted inventory accordingly
Barista
Buzz Thru Daily
Gooding, ID
03.2022 - 10.2022
- Prepared specialty coffee and orders for customers
- Stocked and kept inventory counted
- Cashed out customers
Shift Manager
McDonald's
Bliss, ID
05.2018 - 03.2022
- Supervised hourly and temporary personnel, provided work direction, and reviewed work processes.
- Coordinated work handoffs and schedules with managers.
- Engaged with team members, management, and customers to boost company productivity and morale.
- Tracked labor, sales, and inventory and managed operations to maximize returns.
- Addressed and resolved customer inquiries and complaints to restore satisfaction
- Scheduling, hiring new employees via hiring site, hiring process for new employees
Education
High school diploma or GED - undefined
College Certificate - Paralegal Studies
U.S. Career Institute
Gooding, ID03.2026
Skills
- Guest services
- Customer service
- Microsoft Word
- B2B sales
- Team building
- Microsoft Outlook
- Store management
- Sales
- Animal care
- Shift Management
- Service prioritization
- Organization
- Communication skills
- Photography
- Succession planning
- Microsoft Excel
- Computer skills
Certification
- Food Handler Certification
- ServSafe Manager February 2021 to February 2026
- Driver's License
Languages
English
Timeline
Sales Associate
T-Mobile
12.2025 - Current
Sales Representative
Zagg Inc.
06.2025 - 11.2026
Verizon Wireless Sales Representative
Victra - Verizon Wireless Premium Retailer
03.2024 - 02.2025
Shift Leader
Maverik Adventure Stop
06.2023 - 03.2024
Barista
Buzz Thru Daily
03.2022 - 10.2022
Shift Manager
McDonald's
05.2018 - 03.2022
High school diploma or GED - undefined
College Certificate - Paralegal Studies
U.S. Career Institute