Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeane Ivana Engkol

GA and Administration
Depok,JB

Summary

At PT Ascendas Land Indonesia, I streamlined administrative operations and enhanced executive productivity by implementing efficient filing systems and managing complex schedules. Expert in travel coordination and confidential information handling, I fostered team cohesion and improved office efficiency by over 30%. My blend of strong organizational skills and a proactive approach to problem-solving drove significant improvements in business processes.

Overview

7
7
years of professional experience

Work History

Executive Administrative Assistant

PT Ascendas Land Indonesia
08.2017 - Current
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Streamlined office operations by implementing efficient filing systems and managing executive calendars.
  • Enhanced communication between departments through proactive coordination of meetings and events.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Organized travel arrangements, ensuring smooth transitions for executives during business trips.
  • Scheduled appointments and handled calenders for senior leadership.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Implemented updated policies and practices for organization and monitored effect.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
  • Coordinated staff training programs, improving overall efficiency within the company through skill development.
  • Answered high volume of phone calls and email inquiries.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Used advanced software to prepare documents, reports, and presentations.
  • Organized and coordinated conferences and monthly meetings.
  • Facilitated training and onboarding for incoming office staff.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated and maintained confidential databases and records.
  • Filed paperwork and organized computer-based information.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Took notes and dictation at meetings.

Education

Business Management

SMK Tadika Puri
Depok Jaya, Indonesia
05.1999

Skills

Information confidentiality

Timeline

Executive Administrative Assistant

PT Ascendas Land Indonesia
08.2017 - Current

Business Management

SMK Tadika Puri
Jeane Ivana EngkolGA and Administration