Jeffery Moore
Coeur D'Alene
Summary
Seasoned Sales Representative with exceptional success in business-to-business sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
23
23
years of professional experience
Work History
Solution Specialist
Old Dominion Freight Lines
01.2013 - Current
- Enhanced customer satisfaction ratings by resolving issues efficiently.
- Implemented corrective actions to fix root causes of various issues.
- Improved overall progress through working closely with staff members.
- Cultivated and maintained strong relationships with customers to ensure positive customer experience.
- Implemented strategic sales plans that aligned with company''s overall objectives and revenue goals.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Presented technical presentations to clients to explain product features and benefits.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Delivery Service Manager
ABC Supply
05.2010 - 01.2013
- Reduced turnaround time with effective resource allocation and task prioritization.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Organized records of vehicles, schedules and completed orders.
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Reviewed established business practices and improved processes to reduce expenses.
Terminal Manger / Sales Representative
Saia Motor Freight
02.2002 - 08.2009
- Terminal manager/Sales representative for Bend Oregon, Santa Rosa California, Redding California.
- CDL Driver/ Driver Trainer/ P&D Driver/ Line Driver.
- Generated new leads through networking and attending industry events.
- Promoted positive work culture by fostering open communication channels among team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients needs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Conducted new hire training on multiple routes with preferred work methods and safety.
Education
High School Diploma -
Fullerton Union High School
06.1985
Skills
- Report Preparation
- Solution selling
- Customer Relations
- Strategic Planning
- Territory Growth
- Positive Customer Engagement
- Supply Chain Management
- Business Development
- Contract Negotiations
- Training Program Development
- Defensive Driving
Timeline
Solution Specialist
Old Dominion Freight Lines
01.2013 - Current
Delivery Service Manager
ABC Supply
05.2010 - 01.2013
Terminal Manger / Sales Representative
Saia Motor Freight
02.2002 - 08.2009
High School Diploma -
Fullerton Union High School
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