Jenifer Avalos
American Falls
Summary
Dynamic and detail-oriented professional with a strong background in customer service and food preparation, honed at JCPenney and Olive Garden. Bilingual in Spanish and English, I excel in problem-solving and maintaining high standards of cleanliness. Committed to enhancing client satisfaction and fostering team collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cosmetologist
JCPenney
07.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Line Cook
Olive Garden
09.2023 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match established restaurant standards.
Sales Associate
Buckle
10.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate Of Applied Science - Business
Idaho State University
Pocatello, IDAdvanced Technical Certificate - Cosmetology
Idaho State University
Pocatello, ID05.2024
Skills
- Attention to detail
- Friendly, positive attitude
- Problem-solving
- Familiar with Word and Microsoft
- Knows Quickbook
- Punctual and hardworking
- Bilingual - Spanish/English (learning sign language)
Languages
Spanish
Native or Bilingual
American Sign Language
Elementary
Timeline
Cosmetologist
JCPenney
07.2024 - Current
Line Cook
Olive Garden
09.2023 - 08.2024
Sales Associate
Buckle
10.2021 - 06.2022
Associate Of Applied Science - Business
Idaho State University
Advanced Technical Certificate - Cosmetology
Idaho State University
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