Jennie Hapsari
Senior Project Manager
Banten,JB
Summary
Senior Project Manager with a proven track record at Bank Mandiri, excelling in project planning and cross-functional communication. Spearheaded process improvements that enhanced productivity and streamlined workflows. Adept at budget control and resource allocation, consistently delivering projects on time and within scope while fostering strong client relationships.
Overview
14
14
years of professional experience
1
1
Language
Work History
Senior Project Manager
Bank Mandiri
05.2022 - Current
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Partnered with project team members to identify and quickly address problems.
- Negotiated conflicts within project teams to ensure smooth project execution and maintain high morale.
- Reported regularly to managers on project budget, progress, and technical problems.
Senior System Analyst
Bank Mandiri
05.2019 - 05.2022
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Designed robust database structures that supported efficient data management and reporting capabilities.
- Proactively identified potential risks associated with system changes by conducting thorough impact assessments.
- Provided comprehensive user support, resolving technical issues quickly to minimize disruptions.
- Evaluated emerging technologies and recommended strategic upgrades for increased productivity.
- Developed comprehensive training materials for end-users on various systems and applications, enhancing overall user competency levels.
- Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of [Software].
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Business Analyst
FWD Life Insurance
08.2015 - 05.2019
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
- Supported successful product launches with detailed market analysis and competitive positioning strategies.
- Implemented business intelligence solutions to increase operational efficiency.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Increased resource efficiency by analyzing detailed business requirements.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Senior Business Analyst
Asuransi Wahana Tata
07.2011 - 08.2015
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Implemented business intelligence solutions to increase operational efficiency.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Education
Master of Information System Management - Information Technology
04.2001 -
Bachelor of Technology - Information Technology
04.2001 -
Skills
Project planning
Client relationship management
Scope management
Project scheduling
Agile methodology
Project plan development
Cross-functional communication
Requirements gathering
Meeting participation
Documentation management
Meeting facilitation
Contract preparation
Project goals and milestones
Multi-project management
Teamwork and collaboration
Problem-solving
Team leadership
Customer relationship management
Time management
Budget control
Resource allocation
Analytical skills
Cost analysis
Documentation and reporting
Vendor selection
Idea development and brainstorming
Technical understanding
Timeline
Senior Project Manager - Bank Mandiri
05.2022 - Current
Senior System Analyst - Bank Mandiri
05.2019 - 05.2022
Business Analyst - FWD Life Insurance
08.2015 - 05.2019
Senior Business Analyst - Asuransi Wahana Tata
07.2011 - 08.2015
BINUS UNIVERSITY - Master of Information System Management, Information Technology
04.2001 -
BINUS UNIVERSITY - Bachelor of Technology, Information Technology
04.2001 -