Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Brady

American Falls

Summary

Dynamic and detail-oriented professional with a proven track record at Country Coffee Cabin, where I excelled in high-pressure environments, ensuring customer satisfaction through exceptional service and teamwork. Skilled in cash handling and customer service, I effectively managed multiple tasks, contributing to performance improvement and maintaining a clean, welcoming atmosphere.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

4
4
years of professional experience

Work History

Barista

Country Coffee Cabin
09.2020 - 11.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

N/A - N/A

Midvale High School
Midvale, ID

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Hospitality service expertise
  • Handling complaints
  • Menu recommendations
  • Payment processing
  • Service prioritization
  • Food running
  • Memory retention
  • Order accuracy
  • Table setting
  • Active listening
  • Accurate money handling
  • Menu memorization
  • Performance improvement
  • Supply restocking
  • High volume dining
  • Table bussing
  • Tableside service
  • Relationship management

Timeline

Barista

Country Coffee Cabin
09.2020 - 11.2024

N/A - N/A

Midvale High School

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Jennifer Brady