Jennifer Estrada
Idaho falls
Summary
Dynamic professional with a proven track record at Kirby, enhancing sales operations and mail sorting efficiency. Excelled in roles requiring accuracy, precision, and problem-solving skills. Achieved significant improvements by implementing automated systems and streamlining processes, demonstrating reliability and a knack for fostering team growth. Skilled in distribution services and workplace safety, consistently exceeding employer expectations.
Overview
15
15
years of professional experience
Work History
Mail Sorter
Ups
Ogden, UT
03.2022 - 11.2023
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
- Improved overall workplace safety through proper handling of hazardous materials and packages.
- Evaluated mail trays to determine proper placement.
- Enhanced mail sorting efficiency by implementing automated sorting systems.
Sales Operations Manager
Kirby
Utah/Idaho
01.2009 - 01.2020
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Utilized cross-functional strategies between Number divisions to systematize Product and Product.
Education
Ged -
Itec
Idaho Falls 01.2008
Skills
- Handling and sorting mail
- Reliability and punctuality
- Accuracy and precision
- Reading comprehension
- Workplace safety
- Problem-solving skills
- Retail sales
- Speed and agility
- Distribution services
- Sorting efficiency
- Post office operations
Timeline
Mail Sorter
Ups
03.2022 - 11.2023
Sales Operations Manager
Kirby
01.2009 - 01.2020
Ged -
Itec