Jennifer Layton
Pocatello
Summary
Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team with a trauma-informed focus. Demonstrates psycho-social assessment, treatment planning, and advocacy skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Social Work Intern
Veteran's Administration
Pocatello
08.2025 - 05.2026
- Provided counseling and support to patients and families facing mental and medical health challenges.
- Utilized evidence-based practices to guide therapeutic interventions.
- Advocated for clients' rights and access to necessary services and support.
- Coordinated psychosocial assessments, treatment plans, and progress notes.
- Provided crisis intervention services when needed, such as suicide prevention, etc.
- Educated caregivers about the importance of providing emotional support to patients during illness or recovery periods.
- Assisted physicians in determining the best course of action for medically complex cases.
- Provided end-of-life counseling and support to patients and their families.
Case Manager
Tensel Case Management
Pocatello
07.2024 - 10.2024
- Conducted assessments to identify patient needs and develop tailored care strategies.
- Managed patient care plans and coordinated services with healthcare providers.
- Documented patient progress and maintained accurate medical records in the system.
- Provided emotional support to patients and families during challenging health situations.
Licensed Social Worker
Idaho State Veterans' Home
Pocatello
10.2010 - 05.2024
- Advocated for veterans' rights and access to community resources.
- Coordinated care with outside providers, such as psychiatrists and primary care physicians.
- Maintained accurate and timely documentation of assessment results, service plans, progress notes and discharge summaries according to agency standards.
- Participated in case conferences, team meetings and professional development activities.
- Provided crisis intervention services when needed and facilitated referrals for additional resources or services when appropriate.
- Developed workable solutions for recurring problems for individuals and families.
- Built respectful and trusting relationships with clients.
- Offered grief and bereavement counseling to support family members after death of loved ones.
Adoption Home Study Specialist
Self-employed- oversight by Health and Welfare
Pocatello
09.2004 - 09.2010
- Conducted adoption home studies with individuals interested in adopting children in need of a family.
- Completed in-home assessments and provided support through this process.
- Compiled all necessary documentation required by the State of Idaho for consideration to be adoptive parents.
- Provided reports to Health and Welfare regarding my findings.
Social Work Case Manager
Bannock Regional Medical Center
Pocatello
01.2002 - 04.2004
- Delivered individualized case management services, enhancing patient health outcomes.
- Oversaw complex medical cases with thorough follow-up and monitoring to ensure continuity of care.
- Provided crisis intervention and assessments in the emergency department.
- Coordinated with interdisciplinary team to develop innovative solutions for patient challenges.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Master of Science - Social Work
Idaho State University
Pocatello, ID05-2026
Bachelor of Science - Social Work
Idaho State University
Pocatello, ID05-2002
Associate of Arts - History
Ricks College
Rexburg, ID05-1993
High School Diploma -
Clearfield High School
Clearfield, UT05-1990
Skills
- Medical Social Work
- Crisis intervention
- Efficient under pressure
- Knowledge of medical and psychiatric terminology
- Trauma-informed care framework
- Documentation skills
- Vulnerable Population Support
- Active listening
- Professional demeanor
- Attention to detail
- Case management
- Patient advocacy
- Therapeutic communication
- Psychosocial assessment
- Emotional support
- Interdisciplinary collaboration
- Mental health support
- Multicultural competence
Certification
- Licensed Social Worker, Idaho Department of Occupational Licenses, 2002.
- Licensed Master Social Worker, Idaho Department of Occupational Licenses, pending licensure exam, 2026.
Timeline
Social Work Intern
Veteran's Administration
08.2025 - 05.2026
Case Manager
Tensel Case Management
07.2024 - 10.2024
Licensed Social Worker
Idaho State Veterans' Home
10.2010 - 05.2024
Adoption Home Study Specialist
Self-employed- oversight by Health and Welfare
09.2004 - 09.2010
Social Work Case Manager
Bannock Regional Medical Center
01.2002 - 04.2004
Master of Science - Social Work
Idaho State University
Bachelor of Science - Social Work
Idaho State University
Associate of Arts - History
Ricks College
High School Diploma -
Clearfield High School