Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Murillo

Rigby,ID

Summary

Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and teamwork. Bilingual in English and Spanish, skilled in cash handling and maintaining high standards of cleanliness and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Waitress

Taqueria El Rodeo
01.2020 - 04.2020
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.


General Laborer

Wendys Restaurant
05.2018 - 08.2018
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Proved successful working within tight deadlines and a fast-paced environment.

Deli Worker

Broulims
02.2018 - 04.2018
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Drywall Finisher

Carlos Marquez
08.2017 - 11.2017
  • Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.
  • Applied tape to seal joints by embedding into sealing compound.
  • Received consistent excellent feedback on work quality and customer service.
  • Prepared work area, tools and equipment for job site.

Waitress

Taqueria El Rancho
12.2016 - 07.2017
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Potato Warehouse Laborer

Potato Products Of Idaho
06.2016 - 09.2016
  • Checked packages and merchandise for damage and notified vendors.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Maintained clean, orderly work environment free of hazards.

Education

High School Diploma -

Jefferson High School
Menan
05.2018

Skills

  • Great communication
  • Problem Solving
  • Attention to detail
  • Great customer service
  • Teamwork skills
  • Conflict resolution skills
  • Bilingual (english, spanish)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress

Taqueria El Rodeo
01.2020 - 04.2020

General Laborer

Wendys Restaurant
05.2018 - 08.2018

Deli Worker

Broulims
02.2018 - 04.2018

Drywall Finisher

Carlos Marquez
08.2017 - 11.2017

Waitress

Taqueria El Rancho
12.2016 - 07.2017

Potato Warehouse Laborer

Potato Products Of Idaho
06.2016 - 09.2016

High School Diploma -

Jefferson High School

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Jennifer Murillo