Jennifer Raff
Twin Falls
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
18
18
years of professional experience
2000
2000
years of post-secondary education
Work History
Server
Outback Steakhouse
Twin Falls
06.2007 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant procedures and standards.
- Managed cash transactions and processed payments using point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Jerome High School
Jerome, IDSkills
- Order processing
- Point-of-sale operation
- Cash handling
- Beverage service
- Service training
- Menu knowledge
- Stress management
- Positive guest interactions
- Food safety
- Point of sale (POS) system operations
- Exceptional customer service
- Strong work ethic
- Safe food handling
- Liquor, wine, and food service
Timeline
Server
Outback Steakhouse
06.2007 - 08.2025
Jerome High School