Jennifer Rosales
Boise
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Pharmacy Technician 4
St Lukes Medication Access Team
01.2024 - Current
- Assist patients with complex assistance programs, working closely with an interdisciplinary team. Responsibilities include coordinating referrals, conducting insurance and financial reviews, managing medication coordination and addressing medication-related issues with third-party payers and SLHS personnel.
- This position is responsible for assisting patients in identifying and navigating complex assistance programs (manufacturer, foundations, grants, and internal programs) for medications processed through the pharmacy benefit.
Pharmacy Supervisor & Technician
Costco Pharmacy
01.2006 - 01.2024
- Assist manager with pharmacy staff directives, cash register voids and general maintenance.
- Responsible for staff training, in-services, and employee performance coaching.
- Administrative duties include invoicing, daily logs and reports and product recalls and returns.
- Technician duties consist of order entry, insurance billing and claim of prescriptions.
- Customer service, doctor calls and patient follow up.
- General assistance with orders, weekly and monthly audits and quarterly warehouse inventories.
- Back up support to other pharmacy warehouse locations when necessary.
- Created educational flow chart on CMPP program now used company wide.
- Developed a universal form for Prior authorizations.
Pharmacy Technician
Phoenix Pharmacy
01.2007 - 01.2010
- Technician duties consisting of order entry, insurance billing and claim of prescriptions. Recruited as PRN technician to offer regularly staffed employees weekend and vacation time.
- Customer service, doctor calls and patient follow up.
- Product restock, pricing and organization
- General cleaning
Pharmacy Technician
West-Val Pharmacy
01.2005 - 01.2006
- Team leader to pharmacy cycle medication department.
- Various compounding for human use.
- Facility cycle medication check-in.
- Experience with special packaging, including OPUS, bubble packing and poly-cards.
- Relief staff for retail pharmacy when needed
Pharmacy Purchaser
Pharmerica
01.2004 - 01.2005
- Closed door pharmacy management of daily and quarterly inventory.
- Experience with special packaging, order entry and preparation of emergency kits.
Pharmacy Technician
Golden Gate Pharmacy
01.2000 - 01.2004
- Extensive compounding experience in human and animal medicine.
- Organization and supervision of the flu vaccination program.
- Retail pharmacy experience as a clerk and as a technician.
- Close door pharmacy experience including special packaging, billing and insurance.
P/T Pharmacy Clerk
Ross Valley Pharmacy
01.1998 - 01.2000
- General customer service experience while training as a pharmacy technician.
- Aided in organization and implementation of flu vaccination program.
- Typed prescriptions and managed insurance accounts.
- Filled in as a Pharmacy Technician when needed.
Education
General Studies
Pasadena City College
Pasadena, CASkills
- Problem-solving skills
- Effective team engagement
- HIPAA compliance
- Task streamlining
- Insurance claims processing
- Medication distribution
- Providing customer support
Affiliations
- 2001 - Present Licensed Pharmacy Technician
- 2011 - Present ExCPT Certified Technician
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician Idaho - 2021-present
- Licensed Pharmacy Technician California 2000-2022
Timeline
Pharmacy Technician 4
St Lukes Medication Access Team
01.2024 - Current
Pharmacy Technician
Phoenix Pharmacy
01.2007 - 01.2010
Pharmacy Supervisor & Technician
Costco Pharmacy
01.2006 - 01.2024
Pharmacy Technician
West-Val Pharmacy
01.2005 - 01.2006
Pharmacy Purchaser
Pharmerica
01.2004 - 01.2005
Pharmacy Technician
Golden Gate Pharmacy
01.2000 - 01.2004
P/T Pharmacy Clerk
Ross Valley Pharmacy
01.1998 - 01.2000
General Studies
Pasadena City College
SPECIAL QUALIFICATIONS
I have extensive compounding knowledge as well as adequate drug knowledge. I am familiar with the PDX, PCC, Etreby, Symphony and Condor programs and am computer literate in most word processors with a typing speed of 40 wpm.