Jennifer West
Garden City
Summary
Dynamic Sheriff's Sergeant with extensive experience at Monterey County Sheriff’s Office, recognized for exceptional customer service and effective staff supervision. Proven track record in performance evaluation and conflict resolution, developing training programs that enhance team capabilities and ensure regulatory compliance. Committed to maintaining safety and integrity in high-pressure environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sheriff’s Sergeant
Monterey County Sheriff’s Office
Salinas
11.1996 - 10.2021
- Monitored performance levels of subordinate staff members in order to ensure compliance with established standards.
- Evaluated employee performance through observation and review of documentation.
- Investigated inmate grievances or complaints received from internal sources or the general public.
- Mentored newly appointed Sheriff's Sergeants on departmental regulations and protocols.
- Maintained safe and secure environments for court proceedings.
- Developed and implemented policies, procedures, and training programs for Sheriff's Deputies and civilian staff.
- Supervised daily operations of the shift to ensure safety of personnel, inmates and public.
- Performed administrative duties such as completing forms, writing reports, maintaining records and preparing budgets.
- Assigned tasks to deputies based upon workload needs while considering individual abilities.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish goals.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Science - Criminal Justice
California State University Long Beach
Long Beach, CA05-1993
Skills
- Database management
- Staff supervision
- Performance evaluation
- Customer service
- Employee training
- Conflict resolution
- Shift management
- Time management
- Problem solving
- Regulatory compliance
- Inmate processing
- First aid and CPR
- Courthouse safety
- Building security check
- Court proceedings
- Courthouse security
- Firearms proficiency
- Integrity and ethics
- Courtroom supervision
- De-escalation techniques
- Subpoena service
- Staff management
- Reliability
- Task prioritization
Certification
- CA POST Supervisory certificate
References
References available upon request.
Timeline
Sheriff’s Sergeant
Monterey County Sheriff’s Office
11.1996 - 10.2021
Bachelor of Science - Criminal Justice
California State University Long Beach
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