Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
Generic
JERRI DASA ARTADO ARITONANG

JERRI DASA ARTADO ARITONANG

Kota Batam,Indonesia

Summary

Experienced and results-driven Finance & Operations Professional with a strong background in banking, financial management, and business operations across multiple industries. Proven expertise in international remittance, cash management, and customer service excellence, developed through progressive roles at Bank Ina Perdana — from Teller to Senior International Remittance Specialist.

Skilled in strategic operations, financial reporting, and process optimization, with additional leadership experience as Head of Operations at Ranaco Atelier and Financial & Accounting Specialist at Café Organic Bali. Demonstrated ability to lead cross-functional teams, manage budgets, and improve performance through data-driven decision-making.

Recognized for integrity, attention to detail, and operational excellence, with a passion for continuous improvement and customer satisfaction in fast-paced business environments.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

International Remittance Specialist

BANK INA PERDANA
Jakarta
01.2023 - 11.2025
  • Managed daily international remittance transactions with high accuracy and compliance.
  • Ensured adherence to AML, KYC, and Bank Indonesia regulations.
  • Handled SWIFT operations, reconciliation, and foreign exchange settlements.
  • Investigated and resolved transaction issues and customer inquiries promptly.
  • Prepared reports and documentation for management and regulatory audits.
  • Collaborated with internal departments to improve remittance efficiency.

Key Achievement:

  • Maintained 100% audit compliance and improved processing accuracy and speed.

Project Manager → Head of Operations ( Part Time )

RANACO
Denpasar, Bali
12.2023 - 11.2025
  • Led and coordinated cross-functional projects in finance, marketing, and production.
  • Oversaw business operations, including budgeting, logistics, and global partnerships.
  • Improved workflow efficiency and optimized resource allocation across departments.
  • Supervised international teams to ensure quality, productivity, and on-time delivery.
  • Supported business expansion into Asia, Europe, and the Middle East markets.

Key Achievements:

  • Promoted from Project Manager to Head of Operations for exceptional leadership.
  • Increased operational performance and reduced costs by 25% through process improvement.

Lifestyle & F&B Business ( Part Time )

CAFE ORGANIC BALI
Denpasar, Bali
05.2023 - 11.2025
  • Managed financial reports, budgeting, and expense control for daily café operations.
  • Monitored cash flow, inventory costs, and payroll to ensure financial accuracy.
  • Prepared monthly P&L statements and coordinated with auditors and tax consultants.
  • Supported business planning and cost-saving strategies to improve profitability.

Key Achievements:

  • Improved financial reporting accuracy by 35% and reduced operational costs by 20%.
  • Developed a clear and structured financial dashboard for management use.

Cash Management Officer

BANK INA PERDANA
JAKARTA
05.2022 - 12.2022
  • Managed daily cash flow, liquidity, and inter-branch fund transfers.
  • Prepared cash forecasts and reconciliation reports to support financial accuracy.
  • Monitored corporate client accounts and ensured timely transaction processing.
  • Coordinated with the Treasury and Compliance teams to meet Bank Indonesia standards.
  • Supported implementation of cash management solutions for corporate customers.

Key Achievements:

  • Improved cash flow forecasting accuracy by 30%.
  • Reduced inter-branch fund discrepancies by 25% through better control systems.

OPERATIONS ASSOCIATE

BANK INA PERDANA
JAKARTA
12.2019 - 05.2022
  • Supported daily banking operations and transaction processing across multiple departments.
  • Assisted in data entry, documentation, and reconciliation of customer and financial records.
  • Coordinated with the Cash Management and Remittance teams to ensure smooth workflow.
  • Helped monitor compliance with internal procedures and Bank Indonesia regulations.
  • Prepared operational reports and summaries for management review.

Key Achievements:

  • Contributed to a 20% improvement in operational accuracy through consistent process updates.
  • Recognized for reliability and attention to detail in handling daily banking operations.

Bank Teller

BANK CENTRAL ASIA
JAKARTA
10.2016 - 10.2019
  • Handled daily cash transactions, including deposits, withdrawals, and fund transfers.
  • Ensured accuracy and compliance with Bank Indonesia’s operational and AML/KYC standards.
  • Assisted customers with account inquiries, payments, and remittance services.
  • Balanced cash drawers and branch vaults at end of day with zero discrepancies.
  • Supported branch operations through accurate documentation and reporting.

Key Achievements:

  • Maintained 100% transaction accuracy with no cash shortages.
  • Recognized for excellent customer service and efficiency in high-volume transactions.

Store Manager

Seven Eleven
JAKARTA
06.2011 - 09.2016
  • Supervised daily store operations, including sales, inventory, and cash handling.
  • Managed and trained staff to ensure excellent customer service and operational efficiency.
  • Oversaw product ordering, stock control, and merchandising displays.
  • Implemented sales strategies and promotional programs to increase revenue.
  • Ensured compliance with company policies, safety, and financial procedures.

Key Achievements:

  • Increased store sales by 28% through improved product placement and staff performance.
  • Reduced inventory losses by 20% and maintained accurate daily cash reconciliation.
  • Achieved recognition as a Top-Performing Store Manager for operational consistency and customer satisfaction.

Education

Bachelor of Business Administration - BUSINESS MANAGEMENT

INSTITUT BISNIS NUSANTARA
JAKARTA, INDONESIA
08.2018 - 08.2021

Skills

Financial & Banking Skills

  • International remittance and SWIFT operations
  • Cash management and liquidity control
  • Banking compliance (AML, KYC, OFAC)
  • Financial reporting and budgeting
  • Audit and regulatory documentation

Operational & Leadership Skills

  • Team leadership and staff training
  • Strategic and project management
  • Process improvement and efficiency optimization
  • Customer service and relationship management
  • Cross-functional coordination

Technology & Systems

  • Digital and mobile banking systems
  • ERP, accounting, and reporting tools
  • Microsoft Office (Excel, Word, PowerPoint)
  • Data analysis and business insight

Personal Strengths

  • Detail-oriented and reliable
  • Strong analytical and problem-solving ability
  • Excellent communication and teamwork
  • High integrity and adaptability

Accomplishments

  • Improved transaction review processes by effectively handling customer complaints and implementing monthly staff training programs, leading to higher accuracy and service quality.
  • Built and nurtured key client relationships, driving long-term partnerships and contributing to sustained profit growth.
  • Planned and coordinated product sales and promotional projects, resulting in measurable increases in sales performance and brand visibility.
  • Successfully served as Project Manager in the establishment of a new company branch — Umalas Shortcut Café & Coffee Truck — overseeing project planning, budgeting, operations setup, and team recruitment.

Languages

Indonesia
Proficient (C2)
English
Upper intermediate

Certification

  • Brevet A & B (Tax Certification) – Individual & corporate taxation, compliance, and financial reporting.
  • Banking Operations Certified – Retail and corporate banking procedures & regulatory compliance.
  • Bank Note Certified – Currency authentication and counterfeit detection.
  • Customer Success Certified – Client relationship and service quality management.
  • ASWIFTINDO Payment Certified – International payment system and SWIFT transaction operations.
  • PLTE Certified (Securities Transaction Reporting System) – OJK-compliant transaction reporting for capital markets.

Affiliations

  • Financial literacy and market trends
  • Business leadership and personal growth
  • Travel and cultural exploration
  • Coffee culture and culinary business
  • Fashion and creative industries

Timeline

Project Manager → Head of Operations ( Part Time )

RANACO
12.2023 - 11.2025

Lifestyle & F&B Business ( Part Time )

CAFE ORGANIC BALI
05.2023 - 11.2025

International Remittance Specialist

BANK INA PERDANA
01.2023 - 11.2025

Cash Management Officer

BANK INA PERDANA
05.2022 - 12.2022

OPERATIONS ASSOCIATE

BANK INA PERDANA
12.2019 - 05.2022

Bachelor of Business Administration - BUSINESS MANAGEMENT

INSTITUT BISNIS NUSANTARA
08.2018 - 08.2021

Bank Teller

BANK CENTRAL ASIA
10.2016 - 10.2019

Store Manager

Seven Eleven
06.2011 - 09.2016
JERRI DASA ARTADO ARITONANG