Jesse Deason
Pocatello
Summary
Experienced Parts Advisor with strong background in automotive industry. Possessing comprehensive knowledge about various auto parts and ability to suggest appropriate replacements or additions for vehicles. Demonstrated skills in inventory management, customer service, and vendor relations.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Parts Advisor
Phil Meador Subaru
Pocatello, ID
04.2025 - Current
- Assisted customers in identifying and sourcing required automotive parts.
- Managed inventory levels to ensure availability of essential parts and supplies.
- Provided accurate product information to enhance customer satisfaction and loyalty.
- Collaborated with service technicians to confirm parts compatibility and specifications.
- Processed parts orders efficiently through the dealership's inventory management system.
- Resolved customer inquiries regarding pricing, availability, and shipment status promptly.
- Maintained organized storage areas for easy access to automotive components.
- Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
Parts Advisor
Cole Nissan kia
Pocatello
07.2022 - 04.2025
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Maintained accurate records of all parts orders, returns, and exchanges.
- Assisted in the receiving and stocking of incoming parts shipments.
- Processed payments from customers for purchased parts.
- Researched part numbers for requested parts using catalogs and other resources.
- Created invoices for each sale transaction.
- Advised customers on proper maintenance procedures related to vehicle components.
- Performed cycle counts of inventory items as needed.
- Organized warehouse space to ensure efficient storage of new and existing items.
- Tracked inventory levels to ensure availability of necessary items.
- Retrieved parts from shelves and bins according to order requests.
- Conducted periodic reviews of obsolete stock to identify potential sales opportunities.
- Analyzed data to identify trends in customer buying habits.
- Communicated effectively with vendors regarding special orders, returns, and discounts.
Supervisor
Freddys Frozen Custard And Steakburger
Pocatello
10.2023 - 01.2025
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to customer questions regarding products, prices and availability.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Implemented quality control measures, significantly reducing error rates.
Education
High School Diploma -
Highland Highschool
Pocatello, IDSkills
- Training and mentoring
- Department organization
- Problem-solving aptitude
- Multitasking
- Customer Relationship Management
- Team Leadership
- Reliability
- Inventory management
- Customer service
- Technical aptitude
- Automotive industry
- Proficient in CDK
Timeline
Parts Advisor
Phil Meador Subaru
04.2025 - Current
Supervisor
Freddys Frozen Custard And Steakburger
10.2023 - 01.2025
Parts Advisor
Cole Nissan kia
07.2022 - 04.2025
High School Diploma -
Highland Highschool