Jessica Salazar
Nampa
Summary
Dynamic customer service professional with a proven track record at Stinker Stores, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Recognized for efficiently handling escalated calls and delivering informed product recommendations, driving customer satisfaction and repeat business.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Stinker Stores
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Dishwasher
Ling and Louie's Asian Bar and Grill
11.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Dishwasher
Edge Restaurant and Brewery
10.2023 - 05.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
GED - General Studies
College of Western Idaho
Nampa, ID05.2011
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Assertiveness
- Store maintenance
Timeline
Dishwasher
Ling and Louie's Asian Bar and Grill
11.2024 - Current
Dishwasher
Edge Restaurant and Brewery
10.2023 - 05.2024
Customer Service Representative
Stinker Stores
GED - General Studies
College of Western Idaho
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