Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillene Gervais

Boise

Summary

Dependable, Reliable, Hardworking Employee. Serves customers effectively with a friendly smile and a kind greeting. Seeks out opportunities to go beyond normal duties. Equipped for fast-paced work and changing daily needs. Motivated to continue to learn and grow as professional.

Overview

24
24
years of professional experience

Work History

Lead Clerk

WinCo Foods
04.2022 - Current
  • Supported management in executing daily store operations.
  • Trained and mentored staff on efficient checkout procedures and customer service excellence.
  • Guided clerks by providing clear direction and addressing inquiries.
  • Demonstrated exceptional communication skills and maintained composure during challenging situations.
  • Coordinated scheduling of team members, ensuring adequate coverage during peak hours.
  • Assisted in stocking shelves and organizing aisles for optimal product visibility.
  • Operated equipment to maintain efficient workflow and support team objectives.
  • Operated cash registers to process customer transactions efficiently.
  • Assisted in the movement of goods using pallet jacks. Supported team members in maintaining inventory accuracy.
  • Processed refunds and exchanges for customers efficiently. Assisted customers with lottery ticket purchases, money orders, transactions through Western Union services, Check cashing transactions.
  • Understanding of Company policies and procedures to ensure compliance.
  • Lead by example.


Cashier

Winco Foods
06.2021 - 04.2022
  • Processed cash register transactions, inputted product costs, and gave back change.
  • Obtained thorough knowledge of products sold to assist customers with locating and purchasing items.
  • Maintained merchandise displays, including endcaps, floor displays, and aisles.
  • Processed checks, debit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
  • Assisted customers with locating items, answered questions, and provided directions.
  • Increased customer satisfaction ratings by providing prompt and accurate service.

Nutrition Assistant

Riverside Unified School District
08.2001 - 05.2021
  • Leadership
  • Inventory
  • Ordering

Education

High School -

Alta Loma High School
Alta Loma, CA
06.1982

Skills

  • Communication Skills
  • Computer Skills
  • Self Motivated
  • Friendly & Courteous
  • Organizational Skills
  • Time Management
  • Strong work ethics
  • Positive attitude
  • Collaboration
  • POS and Data Entry
  • Organizing and Filing
  • Professionalism
  • Resource Planning

Timeline

Lead Clerk

WinCo Foods
04.2022 - Current

Cashier

Winco Foods
06.2021 - 04.2022

Nutrition Assistant

Riverside Unified School District
08.2001 - 05.2021

High School -

Alta Loma High School
Jillene Gervais