Jisoo Kwak
Bali,SU
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Global sales & CS counsil
E2bio cosmetics
7 2022 - 09.2023
- CS, Buyer management, Market searching - Government support program, Contract management
VIP CS, marketing team
Leaders Hankyung Korea
12.2021 - 04.2022
- Organize and scheduled meeting with corporate founder - TM work with VIP customers
customer chief manager
Green store nutrition co, (pharmaceutical co)
05.2021 - 09.2021
- Pharmaceutical branch management, Customer service - organize report of customer feedback to product - making content of nutrition knowledge and sharing feedback to customer - managing online Live broadcasting with customers
Cs, operating
Papa & Mommas Italian food co and restaurant(p&m food)
03.2019 - 12.2020
- Food & kitchen product organizer - e-commerce customer feedback - p&m food online marketing, promotion events - public relation, customer service (online chat, sns)
Marketing director
Enter6 shopping mall
05.2013 - 11.2018
- Public relation and co-work with broadcasting with SBS co - Import dep management including customer of department store, membership customer service, vip cs program - accomplish the license business with global Disney co
- Dedicated for licence of 1st Marvel store
- (the 1st M collection store) - communicate with Disney Korea co - opening 6 branches of Marvel store in Korea and managing customer service in Enter6 department store PR team - promotion event, customer service on-off line
- Import corporate manager for cosmetic MUA MUA complex shop by department store group
Spa manager, VIP CS
Spa Eco co
01.2011 - 04.2013
- Spa Eco(US brand spa) manager, branch operating - branch employee management, Customer sales and CS - head and body spa program and cosmetics management
- Anne SIMMON France brand import representative manager
CS team member
Cypress medical consulting (B Medical consulting)
3 2008 - 11.2010
- Uni- student internship program operator - operation and making content of thousands of medical surgery & skin care case - uploading contents to marketing channel, customer service
Education
University of Seoul
Seoulundefined
University of Seoul
Skills
Pr and Cs team duties etc
Problem-solving abilities
Case Management
Teamwork and Collaboration
Client Representation and Advisement
Team building
Passport Number
M
Marital Status
Single
Professional References
- Kiwon Jo, ceo, leaders hankyung, +821062090809
- Hyojin Park, general team leader, E2BIO, +821022850529
Achievements
Marvel store. (the 1st M collection store) master license, operation, PR team
Languages
- English, 9
- Korean, Native
- Indonesian, 3-4
- French, 3
Personal Information
- Place of Birth: Seoul, South Korea
- Date of Birth: 06/19/85
- Nationality: Republic of Korea
Timeline
VIP CS, marketing team
Leaders Hankyung Korea
12.2021 - 04.2022
customer chief manager
Green store nutrition co, (pharmaceutical co)
05.2021 - 09.2021
Cs, operating
Papa & Mommas Italian food co and restaurant(p&m food)
03.2019 - 12.2020
Marketing director
Enter6 shopping mall
05.2013 - 11.2018
Spa manager, VIP CS
Spa Eco co
01.2011 - 04.2013
Global sales & CS counsil
E2bio cosmetics
7 2022 - 09.2023
CS team member
Cypress medical consulting (B Medical consulting)
3 2008 - 11.2010
University of Seoul
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University of Seoul