Summary
Overview
Work History
Education
Skills
Passport Number
Marital Status
Professional References
Achievements
Languages
Personal Information
Timeline
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Jisoo Kwak

Jisoo Kwak

Bali,SU

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Global sales & CS counsil

E2bio cosmetics
7 2022 - 09.2023
  • CS, Buyer management, Market searching - Government support program, Contract management

VIP CS, marketing team

Leaders Hankyung Korea
12.2021 - 04.2022
  • Organize and scheduled meeting with corporate founder - TM work with VIP customers

customer chief manager

Green store nutrition co, (pharmaceutical co)
05.2021 - 09.2021
  • Pharmaceutical branch management, Customer service - organize report of customer feedback to product - making content of nutrition knowledge and sharing feedback to customer - managing online Live broadcasting with customers

Cs, operating

Papa & Mommas Italian food co and restaurant(p&m food)
03.2019 - 12.2020
  • Food & kitchen product organizer - e-commerce customer feedback - p&m food online marketing, promotion events - public relation, customer service (online chat, sns)

Marketing director

Enter6 shopping mall
05.2013 - 11.2018
  • Public relation and co-work with broadcasting with SBS co - Import dep management including customer of department store, membership customer service, vip cs program - accomplish the license business with global Disney co
  • Dedicated for licence of 1st Marvel store
  • (the 1st M collection store) - communicate with Disney Korea co - opening 6 branches of Marvel store in Korea and managing customer service in Enter6 department store PR team - promotion event, customer service on-off line
  • Import corporate manager for cosmetic MUA MUA complex shop by department store group

Spa manager, VIP CS

Spa Eco co
01.2011 - 04.2013
  • Spa Eco(US brand spa) manager, branch operating - branch employee management, Customer sales and CS - head and body spa program and cosmetics management
  • Anne SIMMON France brand import representative manager

CS team member

Cypress medical consulting (B Medical consulting)
3 2008 - 11.2010
  • Uni- student internship program operator - operation and making content of thousands of medical surgery & skin care case - uploading contents to marketing channel, customer service

Education

University of Seoul
Seoul

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University of Seoul

Skills

Pr and Cs team duties etc

Passport Number

M

Marital Status

Single

Professional References

  • Kiwon Jo, ceo, leaders hankyung, +821062090809
  • Hyojin Park, general team leader, E2BIO, +821022850529

Achievements

Marvel store. (the 1st M collection store) master license, operation, PR team

Languages

  • English, 9
  • Korean, Native
  • Indonesian, 3-4
  • French, 3

Personal Information

  • Place of Birth: Seoul, South Korea
  • Date of Birth: 06/19/85
  • Nationality: Republic of Korea

Timeline

VIP CS, marketing team

Leaders Hankyung Korea
12.2021 - 04.2022

customer chief manager

Green store nutrition co, (pharmaceutical co)
05.2021 - 09.2021

Cs, operating

Papa & Mommas Italian food co and restaurant(p&m food)
03.2019 - 12.2020

Marketing director

Enter6 shopping mall
05.2013 - 11.2018

Spa manager, VIP CS

Spa Eco co
01.2011 - 04.2013

Global sales & CS counsil

E2bio cosmetics
7 2022 - 09.2023

CS team member

Cypress medical consulting (B Medical consulting)
3 2008 - 11.2010

University of Seoul

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University of Seoul
Jisoo Kwak