Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JoAnna Chatterton

5822 N Parchment Pl Boise

Summary

I have over 25 years of experience. Adept at leading and mentoring, I boost team morale and efficiency at Boise Prosthodontics, demonstrating exceptional communication and strong leadership.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Front Office Lead/Manager

Boise Prosthodontics
03.2014 - Current
  • Demonstrated strong leadership skills staff members on proper procedures
  • Oversaw daily front office operations, delegating tasks as necessary
  • Staff and patient advocate


Dental Assistant

Bosie Prosthodontics
03.2014 - Current

Dental Assistant

Performed all expanded functions


Lab Assistant

Boise Prosthodontics
03.2014 - Current
  • Worked closely with lab staff on special projects.
  • Poured and trimmed models
  • Fabricate bleach trays and night guards
  • Mount models for occlusion analysis

Treatment Coodinator

Boise Prosthodontics
03.2014 - Current


  • Explained treatment choices to patients and helped determine best options.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
  • Laid out potential payment plans for patients.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.

Dental Assistant

Dr. Jeff Davis
07.2011 - 03.2013

Dental Assistant

Performed all expanded functions

Dental Assistant

Dr. John Kriz, Dr. Jill Shelton-Wagers
06.1998 - 05.2011

Dental Assistant

Performed all expanded functions

Education

BSU Dental Assisting Vocational School - Dental Assisting

Boise State University
Boise, ID
05-1998

High School Diploma -

Meridian High School
Meridian, ID
06-1995

Skills

  • Exceptional communication
  • Strong leadership
  • Customer service expertise

Certification

DANB Certified

Timeline

Front Office Lead/Manager

Boise Prosthodontics
03.2014 - Current

Dental Assistant

Bosie Prosthodontics
03.2014 - Current

Lab Assistant

Boise Prosthodontics
03.2014 - Current

Treatment Coodinator

Boise Prosthodontics
03.2014 - Current

Dental Assistant

Dr. Jeff Davis
07.2011 - 03.2013

Dental Assistant

Dr. John Kriz, Dr. Jill Shelton-Wagers
06.1998 - 05.2011

BSU Dental Assisting Vocational School - Dental Assisting

Boise State University

High School Diploma -

Meridian High School
JoAnna Chatterton