Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoDee Munson

Lewiston

Summary

Experienced with creating a warm and welcoming environment for guests by having a positive attitude. Utilizes effective communication skills with both coworkers and customers. Skilled in resolving conflicts between both coworkers and customers. Able to balance tills and provide receipts for any questions. Works well in fast pace environments that require multitasking.

Overview

5
5
years of professional experience

Work History

Hostess

Waffles N More
06.2021 - Current

Ensure a pleasant dining experience through friendly and professional encounters with guests.

Working efficiently under pressure during rushes.

Keep a clean environment by cleaning tables and work areas quickly.

Manage and balance a till using cash, debit and credit cards, and gift certificates.

Manage reservations for efficient seating.

Clear and effective communication with coworkers.

Assisted in training new staff in customer service and job responsibilities.

Communication with servers and kitchen staff to provide a pleasant experience for guests.

Monitored wait times and adjusted seating assignments accordingly.

Answered customer questions about hours, seating, and menu information.

Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservations simultaneously.

Provide clear communication with guests on wait times and seating arrangements.

Certified Nursing Assistant

St. Joesph Hospital
07.2023 - 05.2024

Provided direct patient care, including bathing, grooming, and feeding to enhance comfort and well-being.

Assisted nursing staff with vital sign monitoring and documentation to ensure accurate patient records.

Maintained cleanliness of patient environments, adhering to infection control protocols for safety and hygiene.

Educated patients on daily living activities to promote independence and improve quality of life.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Ensured that patients family members were also comfortable and felt supported during difficult times.

Work efficiently under pressure to perform tasks according to protocol.

Transfer or adjust patients in a manner that is both safe for the patient and the CNA.

Education

Bachelor of Science - Elementary Education

Lewis Clark State College
Lewiston, ID
05-2027

High School Diploma -

Lewiston High School
Lewiston, ID
06-2023

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Able to lift heavy objects
  • Payment processing
  • Guest complaint resolution
  • Efficient collaboration

Timeline

Certified Nursing Assistant

St. Joesph Hospital
07.2023 - 05.2024

Hostess

Waffles N More
06.2021 - Current

Bachelor of Science - Elementary Education

Lewis Clark State College

High School Diploma -

Lewiston High School
JoDee Munson