Negotiated prices and set up contracts to finalize sales agreements
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
Developed key customer relationships to increase sales
Monitored customer order process and addressed customer issues
Presented products and services to prospective and existing customers to meet client needs.
Customer Service Representative
House Of Corn
Sandy
04.2021 - 08.2022
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Developed strong customer relationships to encourage repeat business
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Bachelor of Science - Software Engineering
BYU Idaho
01-2025
Skills
Python: Develop reliable, testable and maintainable code
Version control - Code reviews, testing, bug fixing and documentation
Team Collaboration - Directed multiple code projects
C# Programmer
C
SQL and Databases
JavaScript Knowledge
Project Management
Leader
Performance Optimization
Affiliations
Created highly effective new program using Binary Search Tree that significantly impacted efficiency and improved operations using C#.
Created and designed Mapping App using JavaScript that allow users to integrate activities into an interactive map.
Created databases using SQL shell and Workbench that allow to create transfer of information between different accounts.
Building a robot and programming it using LEGO software that identify objects, colors and interact with them pick them up and move them to user specifications.
Created a robotic car detector of walls, avoiding them and finding shortest path to finish line, programming it using C++
Project introduction to Python for students in highschool.
Timeline
Salesman
Weglon
09.2022 - 12.2022
Customer Service Representative
House Of Corn
04.2021 - 08.2022
Bachelor of Science - Software Engineering
BYU Idaho
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