John Rigby
Coeur D'Alene
Summary
I am a Strong Leader and Problem-Solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Organized, dependable and successful at managing multiple priorities with a positive attitude. Highly adept at hiring and building a team while keeping them motivated and accountable while ensuring compliance and policies. Understands that keeping the location operational, tidy and well staffed while delivering a Stellar Customer Experience delivers maximum sales results. I'm a Positive, Self-Motivated and Collaborative Team Player who understands the importance of Attention to Detail and Profit and Loss Statements with a Work Ethic that will ensure a Great Return on my Salary. I enjoy working outdoors and meeting people while offering a service that brings people back over and over.
Overview
45
45
years of professional experience
Work History
Manager
Car Wash Plaza
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Mechanical Engineer
Frisco Lawn and Power
03.2023 - 03.2024
- Generated system concepts to satisfy product requirements.
- Evaluated final product's overall performance, reliability and safety.
- Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.
- Collaborated with cross-functional teams to identify opportunities for cost reduction, achieving significant savings without compromising on quality.
- Mentored junior engineers in design principles and best practices, fostering a culture of knowledge-sharing and continuous learning among team members.
Warehouse Manager
Home Consignment Center
04.2021 - Current
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Developed and maintained knowledgeable and productive team of 8 employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Business Owner/Operator
Mowers And Machinery
01.2005 - 01.2021
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Handled all Mechanical Repairs and Parts Ordering on Motor Engines 2 and 4 Stroke, Gearboxes, Chasises
- Procured Stock, Organized Shipping, Unloaded Containers, Handled logistics for Delivery
Mechanical Engineer
Dolphin Drilling
03.1996 - 11.2004
- Evaluated final product's overall performance, reliability and safety.
- Identified deficiencies in mechanical processes to develop improvements.
- Troubleshot and diagnosed Drilling equipment issues, quickly made plans for repairs and monitored use to rectify issues.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Coordinated installation of systems, machinery, and components.
- Developed and coordinated effective predictive, preventive, and corrective maintenance approaches realizing 60% less machinery breakdowns.
- Responded to maintenance requests to repair equipment malfunctions.
Test Engineer
British Aerospace
05.1980 - 01.1996
- Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
- Monitored and evaluated engineering performance to recommend improvements.
- Fin Attachments Lug Installation on Aircraft.
- Final Assembly or Rear Fuselage on Tornado Aircraft
Education
Bachelor of Science - Automotive And Diesel Technology
W. R. Tuson
06.1979
Skills
- Employee Safety
- Performance Maximization
- Multiple Priorities Management
- Forklift Operation
- Defective Product Removal and Disposal
- Parts Repair and Refurbishment
- Hand and Power Tool Operation
- Inventory Management
- Mechanical Expertise
- Repair Knowledge
- Problem Diagnosis
- Customer service
- Team leadership
- Decision-making
- Time management
- Verbal and written communication
- Staff training and development
- Goal setting
- Conflict resolution
- Relationship building
- Operations management
- Customer relationship management (CRM)
Timeline
Manager
Car Wash Plaza
03.2024 - Current
Mechanical Engineer
Frisco Lawn and Power
03.2023 - 03.2024
Warehouse Manager
Home Consignment Center
04.2021 - Current
Business Owner/Operator
Mowers And Machinery
01.2005 - 01.2021
Mechanical Engineer
Dolphin Drilling
03.1996 - 11.2004
Test Engineer
British Aerospace
05.1980 - 01.1996
Bachelor of Science - Automotive And Diesel Technology
W. R. Tuson
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