Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolynne Olsen

Franklin,ID

Summary

Dynamic and results-driven professional with extensive experience as a Lead Cashier at Maverik Adventure's First Stop. Proven expertise in training and mentoring staff while delivering exceptional customer service. Skilled in cash handling and point-of-sale operations, consistently enhancing team performance and ensuring operational efficiency.

Experienced with cash handling and customer service management. Utilizes leadership skills to drive team efficiency and maintain high customer satisfaction. Knowledge of training staff, resolving issues, and ensuring accurate transactions.

Professional retail worker with proven track record in managing cashier operations and customer service. Adept at leading teams to ensure smooth and efficient transactions, while maintaining high level of customer satisfaction. Known for strong team collaboration, adaptability to changing needs, and reliability. Skilled in cash handling, training, and conflict resolution. Knowledgeable lead Cashier with solid background in retail operations and customer service management. Successfully led cashier teams, enhancing transaction efficiency and customer satisfaction. Demonstrated proficiency in handling cash, training staff, and resolving customer issues. Knowledgeable lead cashier with solid background in retail operations and customer service management. Successfully led cashier teams, enhancing transaction efficiency and customer satisfaction. Demonstrated proficiency in handling cash, training staff, and resolving customer issues.

Overview

16
16
years of professional experience

Work History

Lead Cashier

Maverik Adventure's First Stop
06.2018 - 10.2025
  • Process transactions efficiently using point-of-sale systems
  • Assist customers with inquiries and provide exceptional service
  • Maintain accurate cash drawer and reconcile at end of shifts
  • Support team members by sharing knowledge of store policies
  • Collaborate with management on inventory control and restocking
  • Uphold cleanliness and organization in checkout area for safety
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Trained and mentored new cashiers on procedures and customer service standards.

Kitchen Prep Cook

Franklin County Medical Center
02.2010 - 11.2017
  • Prepared ingredients for daily meal service, ensuring freshness and quality standards.
  • Assisted in maintaining cleanliness and organization of kitchen workstations and storage areas.
  • Operated kitchen equipment, including slicers, mixers, and ovens, adhering to safety protocols.
  • Collaborated with culinary team to streamline food preparation processes and minimize waste.

Education

GED -

Sky View
Smithfield, UT

Skills

  • Training and coaching
  • Training and mentoring
  • Customer assistance
  • Point of sale operation
  • Cashier training
  • Cash handling
  • Manager support
  • Dependability
  • Cash drawer reconciliation

Timeline

Lead Cashier

Maverik Adventure's First Stop
06.2018 - 10.2025

Kitchen Prep Cook

Franklin County Medical Center
02.2010 - 11.2017

GED -

Sky View
Jolynne Olsen