JON JENSEN
BOISE
Summary
Dynamic Senior Sales Specialist with a proven track record at Dennis Dillon BMW & Ducati, excelling in negotiation and solution selling. Recognized for enhancing customer satisfaction through tailored solutions and strong rapport, leading to increased repeat business. Adept at sales process optimization and committed to delivering exceptional results in high-pressure environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Sales Specialist
Dennis Dillon BMW & Ducati
03.2018 - Current
- Mentored junior sales staff, sharing best practices for lead generation, prospecting, and closing techniques.
- Established credibility as a trusted advisor, providing expert product knowledge and industry insights to clients.
- Collaborated with cross-functional teams to develop customized solutions for key accounts, enhancing customer satisfaction.
- Negotiated and closed complex deals, ensuring alignment with both company objectives and client needs.
- Developed strong rapport with clients, resulting in increased repeat business and referrals.
- Streamlined sales processes and improved efficiency by utilizing CRM tools and data analytics.
Customer Service Cashier & Loss Prevention
Jacksons
04.2016 - 03.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
House Painter
Mauch Painting
05.2011 - 11.2013
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
Education
No Degree - Anatomy & Biology
Salt Lake Community College
Salt Lake City, UTSkills
- Negotiation expertise
- Sales presentations
- Solution selling
- Sales process optimization
- Product demonstration
- Self motivation
- Adaptability and flexibility
Certification
BMW Product Specialist
CDL Class A
Timeline
Senior Sales Specialist
Dennis Dillon BMW & Ducati
03.2018 - Current
Customer Service Cashier & Loss Prevention
Jacksons
04.2016 - 03.2018
House Painter
Mauch Painting
05.2011 - 11.2013
No Degree - Anatomy & Biology
Salt Lake Community College
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