Jonathan Fielding
Caldwell
Summary
Highly motivated worker with a passion for learning, understanding and working with motorized vehicles/equipment and an extensive background in leadership roles. Quickly adaptable to new and changing environments with a tailored and honed set of skills for various diverse situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
The Habit Burger Grill
10.2024 - Current
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Monitored team productivity and performance to support goals.
- Liaised regularly with upper management to ensure alignment of goals and objectives.
- Ensured quality of all stock and product within the store.
- Performed daily inspections of the facility to ensure cleanliness standards were met.
- Monitored cash handling procedures to accurately charge customers.
- Counted money and made bank deposits.
19K M1 Armor Crewman
Idaho Army National Guard
10.2023 - Current
- Serving in the Army National Guard with A-co 2-116th CAB
- Rank: PFC (E-3)
- Performed duties in guidance with Presidential Inauguration 60 (PI60) in Washington, DC
- Developed strong camaraderie within the M1 armor crew, fostering a cohesive unit capable of overcoming any challenge in high-pressure environments.
- Participated in large-scale training exercises simulating real-world combat scenarios, honing skills needed for rapid response situations.
- Assisted in the development of tactical plans for M1 armor deployment in various combat scenarios.
- Promoted discipline within the team through strict adherence to military protocols and standard operating procedures.
Security Professional
Allied Universal Security Services
05.2024 - 08.2024
- Patrolled designated premises to monitor for suspicious / criminal activity
- Performed access control ensuring only authorized individuals were granted access to secure areas
- Reported incidents to next echelon in chain of command and proper authorities
- Assisted with emergency evacuations, lock downs and crowd control
- Enforced guidelines and rules to maintain a safe environment for all life on secured property
Assistant Manager
Dairy Queen
07.2020 - 09.2023
- Followed proper food safety protocols to ensure quality and safety of food served
- Assisted in the preparation of food items and ensured that all food was served at the proper temperature
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Analyzed financial data and prepared monthly financial reports
- Performed data entry and record keeping to track inventory, production, and financial data
Crew Support
Simplot
04.2023 - 05.2023
- Collaborated with employees to accomplish a variety of laborious tasks within a given time frame
- Ensured that all occupied work spaces were clean and free of hazards
- Provided crucial assistance to colleagues during operational crisis
- Performed precise packing and labeling of products
- Adhered to all safety guidelines (Food and Employee)
Education
GED -
CWI
Nampa, ID08-2023
Skills
- Time management
- Team leadership
- Customer service
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Workplace safety
- Hazard identification
- Workplace inspections
- Protective equipment
- Communication
- First Aid/CPR
- Adaptable
Certification
- OSHA 10
- First Aid/CPR
- ServeSafe/Food handlers
Timeline
Manager
The Habit Burger Grill
10.2024 - Current
Security Professional
Allied Universal Security Services
05.2024 - 08.2024
19K M1 Armor Crewman
Idaho Army National Guard
10.2023 - Current
Crew Support
Simplot
04.2023 - 05.2023
Assistant Manager
Dairy Queen
07.2020 - 09.2023
GED -
CWI
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