JonCarlo Chavez-DiVittorio
Boise
Summary
Adept Tire and Lube Technician with a history at Bruneel Point S, showcasing exceptional customer service and oil change expertise. Known for enhancing vehicle safety and customer satisfaction through meticulous tire installations and wheel balancing. Demonstrates a strong work ethic and professional appearance, significantly improving service delivery and operational efficiency.
Skilled in automotive maintenance within fast-paced service environment, focusing on tire installation and lubrication services. Developed strong problem-solving abilities, technical expertise, and customer service skills. Seeking to transition into new field to leverage these transferable skills in dynamic setting.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Tire and Lube Technician
Bruneel Point S
08.2024 - 12.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
In-shopper
Jimmy John's
06.2022 - 08.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Tire Technician
Bruneel Point S
06.2022 - 05.2023
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
Biochemistry
University of Idaho
Moscow, ID05-2028
High School Diploma -
Timberline High School
Boise, ID05-2024
Skills
- Oil change expertise
- Computer skills
- Wheel balancing
- Tire installation
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Safe food handling
- Cleanliness standards
- Menu memorization
Timeline
Tire and Lube Technician
Bruneel Point S
08.2024 - 12.2024
In-shopper
Jimmy John's
06.2022 - 08.2024
Tire Technician
Bruneel Point S
06.2022 - 05.2023
Biochemistry
University of Idaho
High School Diploma -
Timberline High School
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