Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Jordan Antunez

Caldwell

Summary

I am an outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy fast-paced environments. I have overseen warehouse operations to meet continuous internal and customer needs. I'm well-coordinated and decisive leader with expertise in program management, team building and performance optimization. I have solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Social Media Content Moderator

Teleperformance USA
03.2023 - Current
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Reduced response time for content review, ensuring a safer online environment for users.
  • Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
  • Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
  • Enhanced data-driven decision-making through regular reporting of key moderation metrics to management.

Warehouse Lead

Amazon
06.2020 - 03.2023
  • Trained employees on equipment operation and safety protocols.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Supervised warehouse operations by managing employees during shifts.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.

Production Worker

Crumbles Cookies
01.2019 - 04.2020
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Education

High School Diploma -

Skyview High School
Nampa, ID
05.2020

Skills

  • Shipping and Receiving
  • Order Picking and Processing
  • Customer Care
  • Detailed Instruction
  • Packing and Scanning
  • Safety Standards
  • Warehouse Functions
  • Staff Supervision

Skills

  • Collaborative Team Work
  • Heavy Lifting
  • Staging and Sorting
  • Policy and Procedure Adherence

Timeline

Social Media Content Moderator

Teleperformance USA
03.2023 - Current

Warehouse Lead

Amazon
06.2020 - 03.2023

Production Worker

Crumbles Cookies
01.2019 - 04.2020

High School Diploma -

Skyview High School

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Jordan Antunez