JORDAN DIAZ
Meridian,ID
Summary
Telecommunications leader with 15+ years of progressive experience across fiber construction, network operations management, and FTTH engineering. I’ve grown from hands-on field execution into operational leadership at Fatbeam, giving me a practical, end-to-end understanding of how outside plant infrastructure is planned, built, and supported.
I believe strong teams are built on clarity, accountability, and disciplined execution.
As a leader, I take ownership of outcomes — good or bad — and focus on building structured processes, clear expectations, and alignment across teams. My goal is to create an environment where crews are supported, standards are clear, and performance is consistent.
Overview
7
7
years of professional experience
Work History
FTTH Engineer
FATBEAM LLC
Boise, ID
07.2025 - Current
- Lead permitting strategy and engineering coordination for multi-DA FTTH deployments across Idaho markets.
- Serve as primary liaison with municipalities and utility districts for cabinet placements, POP builds, transport routes, and ROW approvals.
- Own constructability review and risk evaluation prior to construction release to minimize rework and schedule impact.
- Drive permitting timelines and third-party coordination to maintain project momentum and avoid delays.
- Support transport readiness including splice documentation, cabinet activation planning, jumper installs, and field testing alignment.
- Partner with construction leadership to improve build efficiency, reduce change orders, and maintain budget discipline.
- Identify workflow gaps and implement process improvements supporting scalable FTTH expansion.
Network Operations Manager
FATBEAM LLC
Boise, ID
10.2023 - 07.2025
- Directed 24/7 Network Operations Center supporting backbone and FTTH access infrastructure.
- Built and developed operational processes and workflows to streamline NOC performance and incident response success.
- Established structured escalation frameworks improving uptime and reducing MTTR.
- Implemented KPI tracking and executive-level reporting for network reliability and SLA performance.
- Strengthened team culture by setting accountability standards and reinforcing operational consistency.
- Mentored and developed NOC personnel to enhance technical capability and long-term performance.
OSP Engineer / Project Manager
FATBEAM LLC
Boise, ID
09.2018 - 10.2023
- Managed full lifecycle OSP projects from preliminary design and route selection through construction closeout and as-built documentation.
- Directed multi-crew construction operations, coordinating contractors and stakeholders to maintain schedule alignment.
- Developed construction budgets, cost forecasts, and capital tracking to ensure financial accountability.
- Reviewed engineering designs for constructability, code compliance, and scalability in alignment with RUS and NESC standards.
- Led pre-construction meetings, risk assessments, and project kickoff coordination to establish execution clarity.
- Secured and managed municipal and third-party utility permits for underground and aerial fiber deployments.
- Monitored field productivity, quality control, safety compliance, and change management during construction.
- Provided technical escalation support to resolve route conflicts and complex field conditions.
- Delivered status reporting to leadership with visibility into schedule risk and cost exposure.
Skills
- OSP Operations & Construction Oversight
- FTTH Engineering & Transport Coordination
- Permitting Strategy & Municipal Engagement
- Network Operations Leadership (NOC)
- Process & Workflow Development
- Contractor Management & Cost Control
- Constructability & Risk Mitigation
- Cross-Functional Team Alignment
Timeline
FTTH Engineer
FATBEAM LLC
07.2025 - Current
Network Operations Manager
FATBEAM LLC
10.2023 - 07.2025
OSP Engineer / Project Manager
FATBEAM LLC
09.2018 - 10.2023