Adaptable, with a strong background in teaching and team dynamics. Recognized for organizational skills and flexibility, committed to supporting operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Boise
08.2024 - Current
Supervised swim instructors to ensure adherence to safety protocols and teaching standards.
Coordinated class schedules for optimal pool usage and instructor availability.
Trained new staff on swim instruction techniques and customer service best practices.
Monitored student progress and provided feedback to instructors for improvement.
Managed daily operations of the facility, ensuring cleanliness and equipment readiness.
Communicated regularly with parents regarding student performance and swim program updates.
Lifeguard certified
Hostess
Blaze Pizza
Meridian
06.2023 - 09.2023
Built positive relationships with other front-of-house and kitchen staff.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Collaborated with team members to ensure efficient service and a welcoming environment for all guests.
Maintained cleanliness and organization of front-of-house areas.
Supported team during peak hours by facilitating smooth operations.
Collaborated with staff to enhance overall dining experience for guests.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Assisted servers in bussing tables when needed during busy periods.
Food Server
Lovejoys Ice Cream
Meridian
07.2021 - 09.2021
Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Presented menus and answered questions regarding items.
Stocked service areas with supplies during slow periods.
Replenished supplies such as napkins, utensils, sauces throughout shift as needed.
Monitored inventory levels and assisted in restocking items to ensure availability.
Greeted guests in a friendly and welcoming manner.
Checked on customers during their meal to ensure they were satisfied with their dining experience.
Education
High School Diploma -
Cole Valley Christian School
Meridian, ID
05-2024
Skills
Customer service
Team collaboration
Guest engagement
Staff training
Time management
Teaching
Organizational skills
Feedback delivery
Flexible and adaptive
Student assessment
Facility management
Safety protocols
Adaptability
Employee motivation
Public speaking
Timeline
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Assistant General Manager at Goldfish Swim School & Goldfish Swim School FranchisingAssistant General Manager at Goldfish Swim School & Goldfish Swim School Franchising
Assistant Manager at Goldfish Swim School & Goldfish Swim School FranchisingAssistant Manager at Goldfish Swim School & Goldfish Swim School Franchising