Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Ramos

Caldwell

Summary

Experienced with inventory management, ensuring optimal stock levels and product availability. Utilizes strategic planning to enhance sales performance and customer satisfaction. Track record of fostering strong vendor relationships and leading high-performing teams.

Overview

6
6
years of professional experience

Work History

GM/HBC Manager

Albertsons
Orange, CA
07.2023 - Current
  • Lead daily operations of the General Merchandise and HBC departments in alignment with Albertsons policies and operational standards
  • Execute corporate planograms, resets, ad changes, and seasonal transitions to maintain merchandising excellence
  • Manage ordering, inventory control, and on-hand accuracy using Albertsons systems to support in-stock and sales goals
  • Drive shrink awareness and reduction through markdown controls, loss prevention practices, and accurate inventory processes
  • nsure accurate pricing, signage, shelf conditions, and overall department presentation
  • Maintain organized backroom and sales floor conditions to support operational efficiency
  • Resolve customer concerns professionally in accordance with company service standards
  • Maintain compliance with safety, SOP, and loss prevention standards
  • Collaborate with store leadership and department managers to achieve store goals

GM Clerk/DUG Clerk

Albertsons
Buena Park, CA
07.2021 - 07.2023

GM Clerk

  • Supported GM and HBC department operations, including stocking, merchandising, and inventory control
  • Assisted with planogram execution, resets, ad changes, and seasonal setups
  • Maintained pricing accuracy and shelf standards
  • Provided customer service support and assisted with problem resolution
  • Followed safety, sanitation, and loss prevention procedures

Dug Clerk

  • Fulfilled online customer orders accurately using Albertsons e-commerce systems and handheld devices
  • Selected high-quality products following freshness, quality, and substitution guidelines
  • Maintained strong pick rates and order accuracy to meet performance goals
  • Communicated with customers regarding substitutions and order updates
  • Staged and stored orders to ensure temperature compliance and order integrity
  • Delivered orders to customers with a friendly, service-focused approach
  • Followed food safety, sanitation, and loss prevention standards

Games Sales Associate

Knotts Berry Farm
Buena Park, CA
02.2020 - 03.2020
  • Operated game stands and handled cash transactions
  • Provided guest assistance and ensured a positive guest experience
  • Awarded prizes and maintained organized work areas

Education

High School Diploma -

Cypress High School
Cypress, CA
05-2019

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Customer relations

Timeline

GM/HBC Manager

Albertsons
07.2023 - Current

GM Clerk/DUG Clerk

Albertsons
07.2021 - 07.2023

Games Sales Associate

Knotts Berry Farm
02.2020 - 03.2020

High School Diploma -

Cypress High School
Jordan Ramos