Jordan Rice
Filer
Summary
Dedicated and enthusiastic professional with over seven years experience in the customer service industry looking to branch out in the work field and gain more experience . Consistently receive outstanding feedback for customer service and organization. Possess strong verbal communication skills, have ability to assess needs and be a part of a team to meet the demands of the company. Self Starter, Proficient Multi-Tasker, Time Management, Goal Setting, Customer Service, and Microsoft Office.
Overview
14
14
years of professional experience
Work History
Production Worker
Jayco RV
09.2023 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Business Office Manager
Bennett Hills Rehabilitation and Care Center
01.2022 - Current
- Handled confidential company information in accordance with established protocols.
- Monitored office inventory to maintain supply levels.
- Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
- Supervised business office staff and administrators, driving office operations.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Managed office budget and ensured accurate financial records were kept.
Office Manager
Muni Storage
03.2017 - 10.2021
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Reviewed files and records to obtain information and respond to requests.
- Resolved customer complaints related to facility issues in a professional manner.
Server
Scooter's Bar and Grill
08.2014 - 04.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Lead Server
Blue Lakes Country Club
02.2011 - 10.2016
- Manage employees, create employee schedule, customer service, table maintenance, general cleaning, cash handling, monthly inventory.
- Worked with management to coordinate special functions and events.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Managed opening and closing duties to facilitate restaurant operations.
Education
High School Diploma -
Filer High School
Filer, ID05.2011
Skills
- Accounts Payable and Receivable
- Office Management
- Relationship Building
- Heavy lifting
- Complex Problem-solving
Timeline
Production Worker
Jayco RV
09.2023 - Current
Business Office Manager
Bennett Hills Rehabilitation and Care Center
01.2022 - Current
Office Manager
Muni Storage
03.2017 - 10.2021
Server
Scooter's Bar and Grill
08.2014 - 04.2017
Lead Server
Blue Lakes Country Club
02.2011 - 10.2016
High School Diploma -
Filer High School
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