Jordan Summers
Meridian
Summary
Dynamic Finance and Sales Manager with a proven track record. Excelling in customer satisfaction and strategic planning. Expert in negotiating optimal financing deals, enhancing profitability, and fostering strong relationships. Adept at staff management, driving team performance, and implementing effective sales strategies to exceed targets and elevate customer engagement.
Overview
18
18
years of professional experience
Work History
Finance Manager
BISH'S RV
01.2025 - Current
- Oversaw loan processing, ensuring compliance with financial regulations and internal policies.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal RV financing deals.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
GENERAL SALES MANAGER
ONTARIO AUTO RANCH
03.2023 - 01.2025
- Directed sales strategies to enhance dealership revenue and customer engagement.
- Mentored sales team, fostering skill development and improving performance metrics.
- Analyzed market trends to drive competitive pricing and inventory management initiatives.
- Implemented training programs to elevate product knowledge among sales staff.
- Oversaw daily operations, ensuring adherence to compliance standards and best practices.
- Evaluated sales processes, identifying opportunities for efficiency improvements and cost reduction.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
SALES MANAGER
DENNIS DILLON MAZDA KIA
07.2016 - 01.2023
- Led sales team to exceed quarterly targets through strategic planning and performance analysis.
- Developed and implemented training programs to enhance team product knowledge and customer engagement skills.
- Analyzed market trends to identify new business opportunities, driving increased revenue streams.
- Established strong relationships with key clients, resulting in improved customer retention rates.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Dennis Dillon Nissan
03.2014 - 06.2016
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients to ensure customer satisfaction and repeat business.
- Monitored inventory levels to optimize stock availability for customer demand and minimize costs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Associate
Lithia Ford Of Boise
11.2007 - 06.2013
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in vehicle presentation, ensuring optimal display and appeal for potential buyers.
- Educated customers on vehicle features, benefits, and financing options effectively.
- Conducted follow-up communications with clients post-purchase, fostering long-term relationships.
- Trained new associates on sales techniques and customer engagement practices.
Education
High School Diploma -
PAPILLION LA VISTA HIGH SCHOOL
Papillion, NE05-2000
Skills
- Customer satisfaction
- Relationship building
- Staff management
- Goals and performance
- Motivational skills
- Sales expertise
- Strategic planning
- Sales process
- Sales operation
Timeline
Finance Manager
BISH'S RV
01.2025 - Current
GENERAL SALES MANAGER
ONTARIO AUTO RANCH
03.2023 - 01.2025
SALES MANAGER
DENNIS DILLON MAZDA KIA
07.2016 - 01.2023
Sales Manager
Dennis Dillon Nissan
03.2014 - 06.2016
Sales Associate
Lithia Ford Of Boise
11.2007 - 06.2013
High School Diploma -
PAPILLION LA VISTA HIGH SCHOOL