Jordan Zahm
Boise
Summary
Dynamic and versatile hospitality professional with a proven track record at Hotel Renegade, excelling in fast-paced environments through efficient multitasking and exceptional guest service. Skilled in kitchen communication and sanitation, I significantly enhanced service speed and customer satisfaction. Demonstrated ability to learn quickly, solve problems, and maintain high cleanliness standards, leading to increased repeat business.
Overview
4
4
years of professional experience
Work History
Barback/ Bartender
Hotel Renegade
11.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Barback
Coa Del Mar
03.2024 - 10.2024
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
Server
Spitfire Taco’s & Tequila
02.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Wylder Hospitality Group
05.2023 - 03.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Line Cook/ Barback/ Expo/ Server
Crave Restaurant & Bar
08.2020 - 03.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
GED -
Capital High School
Boise, ID03-2012
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Fast-paced environment
- Problem-solving
- Safe food handling
- Guest service
- Kitchen communication
- Customer service
- Cash handling
- Time management
Timeline
Barback/ Bartender
Hotel Renegade
11.2024 - Current
Barback
Coa Del Mar
03.2024 - 10.2024
Server
Spitfire Taco’s & Tequila
02.2024 - 11.2024
Server
Wylder Hospitality Group
05.2023 - 03.2024
Line Cook/ Barback/ Expo/ Server
Crave Restaurant & Bar
08.2020 - 03.2023
GED -
Capital High School
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