Jordy Josse Halim
Senior Relationship Manager
Jakarta
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Business Development Manager
Cv. Sinar Sedjahtera
04.2024 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Senior Relationship Manager
PT. Pintar Platform Digital (OneAset)
01.2023 - 02.2024
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Managed a diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Researched current trends to identify prospective customers and determine specific needs.
- Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
- Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
Senior Relationship Manager
PT. Pintar Inovasi Digital (AsetKu)
10.2020 - 12.2022
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis.
- Strengthened client relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Brand Manager
PT Qwerty Aplikasi Inovasi
09.2018 - 03.2020
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions.
- Conducted research and analysis to determine brand positioning and messaging.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Researched and identified new opportunities for product and brand development.
Relationship Manager
Quiros Networks
02.2017 - 09.2018
- Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention.
- Conducted thorough market research to identify emerging trends and inform business development efforts.
- Strengthened client relationships by consistently delivering high-quality service and support.
- Supported sales teams by providing subject matter expertise during complex deal negotiations.
- Identified opportunities for process improvements, resulting in increased efficiency and cost savings.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
- Built diverse and consistent sales portfolio.
- Negotiated prices, terms of sales and service agreements.
Brand Manager
Klik N Clean
08.2015 - 12.2016
- Analyzed data from marketing campaigns to measure effectiveness and inform future decisions.
- Assisted in the development of packaging design that effectively communicated product benefits while adhering to regulatory requirements.
- Conducted market research to identify consumer trends and preferences, driving product innovation.
- Increased brand awareness by developing and executing marketing campaigns.
- Boosted online presence via website updates, SEO optimization strategies, and e-commerce support.
- Fostered a positive brand image by managing sponsorship opportunities within the community.
- Improved customer engagement through social media management and content creation.
- Developed strong relationships with external partners, including advertising agencies and suppliers, ensuring high-quality work within project timelines.
- Collaborated with sales team to develop promotional strategies for key accounts and channels.
- Managed budget allocations for marketing initiatives, ensuring optimal use of resources.
- Created and managed budgets to maximize brand reach and engagement.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Conducted research and analysis to determine brand positioning and messaging.
Education
BBA - Business
University of Southern Queensland
Australia 04.2001 -
Diploma - Accounting
Inti College Indonesia
Jakarta 04.2001 -
Diploma - Commerce
RMIT University
Australia 04.2001 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Customer service
Negotiations
Sales and marketing
Client relationship building
Client consultations
Certification
Ticmi
Timeline
Business Development Manager
Cv. Sinar Sedjahtera
04.2024 - Current
Senior Relationship Manager
PT. Pintar Platform Digital (OneAset)
01.2023 - 02.2024
Ticmi
08-2021
Senior Relationship Manager
PT. Pintar Inovasi Digital (AsetKu)
10.2020 - 12.2022
Brand Manager
PT Qwerty Aplikasi Inovasi
09.2018 - 03.2020
Relationship Manager
Quiros Networks
02.2017 - 09.2018
Brand Manager
Klik N Clean
08.2015 - 12.2016
BBA - Business
University of Southern Queensland
04.2001 -
Diploma - Accounting
Inti College Indonesia
04.2001 -
Diploma - Commerce
RMIT University
04.2001 -
Similar Profiles
OKTAVIANI AULIAOKTAVIANI AULIA
Freelance Tax Advisor at CV SINAR BANFreelance Tax Advisor at CV SINAR BAN
BERKAT FEBRIANTO LASEBERKAT FEBRIANTO LASE
Building Management and General Affairs at PT Asuransi Sinar Mas (Sinar Mas Group)Building Management and General Affairs at PT Asuransi Sinar Mas (Sinar Mas Group)
Jessica AgusnaJessica Agusna
ESG Analyst at Sinar Mas LandESG Analyst at Sinar Mas Land
Tika GAPTika GAP
Finance Officer at Finance DepartmentFinance Officer at Finance Department
Adi Satrio NugrohoAdi Satrio Nugroho
Project & Cost Control Section Head at PT Ansaf Inti ResourcesProject & Cost Control Section Head at PT Ansaf Inti Resources