Jose Perez Diaz
Caldwell
Summary
Qualified Lube technician with proven track record in customer service and efficiency. Managed daily operations smoothly, ensuring customer satisfaction and streamlined service. Demonstrated strong communication and multitasking skills to handle high-pressure environments effectively.
Overview
5
5
years of professional experience
Work History
Counter Person
Jalopy Jungle Pick a Part
10.2020 - 12.2024
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Processed customer orders and accurately entered into order system.
- Reconciled cash drawer and corrected any errors.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Processed both cash and card purchases and returns.
- Collaborated with team members to streamline processes for improved workflow efficiency.
Detailer Technician
Tom Scott Honda
05.2020 - 10.2020
- Collaborated with team members to complete large-scale detailing projects efficiently and effectively.
- Consistently met or exceeded company goals for productivity and quality standards in all detailing tasks performed.
- Enhanced vehicle appearance by performing thorough interior and exterior cleaning.
- Promoted a safe working environment by adhering to industry best practices and company safety guidelines during all projects.
- Demonstrated attention to detail, ensuring vehicles were meticulously cleaned and polished for optimal presentation.
- Reduced customer complaints by addressing issues promptly and professionally.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Education
High School Diploma -
Canyon Springs Alternative High School
Caldwell, ID05-2021
Skills
- Excellent work ethic
- Goal-oriented mindset
- Resourceful
- Maintenance and repairs
- Hand and power tools
- Engine repair
- Preventive Maintenance
- Brake systems
- Mechanical systems
- Tire services
- Diagnostics
- Auto and engine repair
- Welding and fabrication
Timeline
Counter Person
Jalopy Jungle Pick a Part
10.2020 - 12.2024
Detailer Technician
Tom Scott Honda
05.2020 - 10.2020
High School Diploma -
Canyon Springs Alternative High School
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