Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joselyn Humphries

Pocatello

Summary

Well-trained Assistant Manager promoting 5years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Jack in the Box
08.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Administrative Manager

Pristine Pressure Washing
05.2021 - 09.2023
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Verified customer information for orderly, up-to-date online systems.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.

Education

No Degree - Nursing

Idaho State University
Pocatello, ID

High School Diploma -

Century High School
Pocatello, ID
05-2022

Skills

  • Sales monitoring
  • Budget assistance
  • Rewards program oversight
  • Team leadership
  • Staff development
  • Decision-making
  • Microsoft office expertise
  • Employee scheduling
  • Conflict resolution
  • Customer relationship management (CRM)
  • Team motivation
  • Adaptability and flexibility

Timeline

Administrative Manager

Pristine Pressure Washing
05.2021 - 09.2023

Assistant Manager

Jack in the Box
08.2020 - Current

No Degree - Nursing

Idaho State University

High School Diploma -

Century High School

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Joselyn Humphries