Joselyn Humphries
Pocatello
Summary
Well-trained Assistant Manager promoting 5years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jack in the Box
08.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Administrative Manager
Pristine Pressure Washing
05.2021 - 09.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Education
No Degree - Nursing
Idaho State University
Pocatello, IDHigh School Diploma -
Century High School
Pocatello, ID05-2022
Skills
- Sales monitoring
- Budget assistance
- Rewards program oversight
- Team leadership
- Staff development
- Decision-making
- Microsoft office expertise
- Employee scheduling
- Conflict resolution
- Customer relationship management (CRM)
- Team motivation
- Adaptability and flexibility
Timeline
Administrative Manager
Pristine Pressure Washing
05.2021 - 09.2023
Assistant Manager
Jack in the Box
08.2020 - Current
No Degree - Nursing
Idaho State University
High School Diploma -
Century High School
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